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Kalkaska Plumbing & Heating, Inc

Traverse City, MI
4.7(185 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Not Verified

No emergency data in reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 185 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 185 Reviews Tell Us

Emergency Response

Fast turnaround on installations and repairs: 48-hour completion and ahead-of-schedule work mentioned across multiple reviews.

What To Watch Out For

Office communication can fall short when complications arise: one reviewer noted the office 'forgot what good customer service was' when supplier sent wrong equipment, though field technician CJ recovered.

Quality & Professionalism

High-quality installation work: 4 of 5 reviews explicitly praise workmanship and thoroughness.

Communication

Responsive to urgent situations: prioritized scheduling for out-of-town customer and maintained parts inventory.

Office communication can fall short when complications arise: one reviewer noted the office 'forgot what good customer service was' when supplier sent wrong equipment, though field technician CJ recovered.

Pricing

Fair pricing and transparent billing: customers mention good value and pricing discussed upfront with no surprises.

Fast ResponderFair Pricing

Customer reviews

Reviews from Google, Yelp & more

D
Dick Grant

I’m giving 5 stars to CJ for being a true professional, who has the best interest of the customer in mind, because of him I’m giving KPH 5 stars instead of 1! I contracted KPH to install a hot water heater in our crawl space. When CJ came out to install it, he found that their supplier had sent the wrong one. At that point the KPH office forgot what good customer service was, but CJ did not. He continued to keep looking and found the right heater that would fit in our crawl space.CJ came out today with Benjamin and both did an awesome job in the installation. I cannot say enough good things about these two. At the end of the day CJ did the best he could in making things right and KPH should feel lucky in having him as an employee!

B
Brian Wolf

Joe did a superb job of diagnosing the heating and cooling issues at my house. He also did a fine job of installing a new furnace. Good value for the money, pleasant and helpful office staff, and basically very nice people to work with. I’ll continue to use them for annual inspections and any other issues that come up.

S
Steve Morris

We were very satisfied. We thought that we needed a hot water heater. But thanks to Joe and his keen sense of smell he detected a carbon dioxide leak in our furnace. And now we are getting a new furnace installed and this was all done within 48 that’s the kind of service that makes them great. They also offer big electric heaters to use for FREE ‼️

K
Kim Shelley

I had the annual inspection done for the start up of my boiler furnace. The man was very thorough and explained everything he was doing. I did have some things that were not working and they had to come back and fix. They made sure they could come back right away since I was from out of town. They had all the parts in stock which was great. He came back and fixed all problems with a explanation for everything he did. The pricing was all discussed prior to him doing the job so there were no surprises. He cleaned up all messes and we did invoice and paid right at the time. Thank you so much for a great job. Hope the furnace keeps working now that everything is fixed and up to date. Have already recommended Kalkaska Plumbing and Heating to most of my friends. Your the best. Thanks again.

E
ernest Agruda

My project I feel was finished ahead of time. The work done is fabulous looking. I would highly recommend this company, its employees for future needed work, when the time comes. Very, very satisfied!!!

Business details

Phone
(231) 258-3588
Address
315 Maple St, Kalkaska, MI 49646, USA
Hours
Varies — check website
Last updated July 1, 2026 · Data from Google Reviews
0

Kalkaska Plumbing & Heating, Inc

4.7$
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