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Just Better Home Services - Richmond

Richmond, VA
4.7(163 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 163 reviews

Top pickTop pick
4.7Google

Our Verdict

Strong Hire

#2 of 18 in Richmond, VA

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Complex installs and remodels
  • Whole-house repiping
Avoid if

No major caveats

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need fast same-day or after-hours response

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 163 Reviews Tell Us

Emergency Response

Same-day emergency response: 2 of 5 reviewers explicitly mention same-day arrival during urgent situations (waterline emergency, rental unit deadline)

Emergency and same-day calls

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

Thorough diagnosis and transparent pricing: 2 reviewers highlight clear explanations of problems and upfront cost estimates before proceeding

Quality workmanship with follow-up: One reviewer notes technician proactively tested all water faucets post-repair and provided documentation of work done

Consistent technician quality and customer rapport: 2 reviewers specifically request the same technician (Tyler) return, citing comfort and trust

Pricing

Thorough diagnosis and transparent pricing: 2 reviewers highlight clear explanations of problems and upfront cost estimates before proceeding

24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

B
Benay Hatcher

Tyler is the Techn. That has worked on my heating, cooling system and plumbing. He’s always done a very good job and has given me great advice it’s more comfortable for me to see a familiar face. Tyler always takes the time to explain things to me especially if I have questions. He’s always very pleasant and professional at every appointment. Please continue to send Tyler to my address, I appreciate his knowledge and kindness and to know my air and heating systems are being taken care of. Thank you Tyler I really appreciate your services.

P
Pickle Rick

Tyler shot me straight and gave me the best options for the lake forming in my front yard. Got my entire waterline replaced and backfilled in one work day. I barely even need to rake for my mower to make it over! These guys are the only people who have shown up for me right away when I had an emergency. I know the biggest investment of my life is safe with these guys on my team. Semper Fi

C
Carter Collins

As always the service was amazing. They were able to come to us same day and helped lead us in the right direction with repairs. They are always extremely helpful and explain everything out in detail. We will continue to use this company for years to come!

A
Adrienne Vanderveer

Mr. Mike was prompt ,courteous, professional and thorough. We had recently had our well pump replaced, and the breaker was suddenly inoperable after 3-4 weeks without any problems. Once he had investigated the issue, he provided a clear plan and price for moving forward to identify the specific problem. He did so efficiently, moving with deliberation and purpose. He found and repaired a burned out wire that the plumbers had accidentally damaged during g the pump repair, and even took photos to show said damage. Once the repair was made, he ensured that each water faucet in the house was operating effectively, and, at my request, provided an estimate for a potential future replacement/install for our old water pressure tank. Thank you for a job well done, for friendly, knowledgeable and thorough customer service—Mr. Mike and Just Better made our day!

D
Dale Monroe

This was a rental unit & I needed quick response as renter was moving in in a week. Caleb came quickly with an estimate & started the job asap. He arrived earlier than the time set up…which was fabulous! He also called about 30 minutes before arriving. He did an excellent job Installing recessed lighting & fixtures. He accommodated every request & made sure I was happy with choices. He went the extra mile & I will definitely use Just Better Home Services for all my electrical needs. Caleb also let me know about the other services offered. I will absolutely use this company for plumbing needs. I am a very very happy customer.

Business details

Phone
(804) 390-5680
Address
2575 Homeview Dr, Richmond, VA 23294, USA
Hours
Open 24 hours

Service area

Based in Richmond. Serves 1 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Just Better Home Services - Richmond

4.7$
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