Jones Brothers Plumbing & HVAC
Plumber · Boulder, CO · Open 24 hours per Google listing
Our verdict
4.9★ across 107 reviews with 99% positive sentiment; fast_response cited in 50 of 100 analyzed reviews, weekend and late-night emergency dispatch confirmed, and pricing consistently undercuts competitors — but slow response flagged 6 times and 3 reviews note higher-than-expected costs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast response dominates: themeCounts.fast_response=50 out of 100 analyzed reviews; same-day dispatch cited 25 times, including a holiday early-morning water emergency and a 20-minute call-to-arrival.
1 cited review
“I had a leaking copper pipe that caused my water to be shut off, right before I was about to go on vacation. I called several plumbers, hoping to get help quickly. At first, I was told they were fully booked, but then I was put on hold and soon found out that Brian would be able to come by within the hour! Brian arrived promptly, worked efficiently, and clearly knew his plumbing. He got everything fixed at a fair price.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
After-hours and weekend availability confirmed: team dispatched on a Sunday (review N5K9v5foYlDbongw0fJ5) and arrived at 11 p.m. on a Saturday, working past 1 a.m. (review gWWDIYp3TlJpA7Jc4IlM).
1 cited review
“I had a plumbing problem with my kitchen sink not draining. Because of my busy schedule, I needed help late on a Saturday night. Brian and Ezra arrived around 11 p.m. and worked past 1 a.m. to fix everything. They were very friendly, polite, and cheerful, which made the late hour much easier to handle.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Transparent no-upsell pricing: fair_pricing cited 8 times; multiple reviewers note quotes lower than all competitors checked, with no attempt to push more expensive alternatives.
2 cited reviews
“i reached out to several plumbers for quotes. some tried to push more expensive water heaters, and a couple never got back to me. but ezra responded quickly with a fair price that was actually lower than i expected, and he didn't try to upsell me at all.”
“I had a leaking copper pipe that caused my water to be shut off, right before I was about to go on vacation. I called several plumbers, hoping to get help quickly. At first, I was told they were fully booked, but then I was put on hold and soon found out that Brian would be able to come by within the hour! Brian arrived promptly, worked efficiently, and clearly knew his plumbing. He got everything fixed at a fair price.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Scheduling delays flagged in 6 of 100 analyzed reviews (themeCounts.slow_response=6); while urgent jobs are fast, planned work can take weeks to schedule with a crew.
Cited in 1 of the 100 reviews we analyzed.
Cost runs higher than expected on some jobs: 3 reviews (themeCounts.expensive=3) note price was more than anticipated, including one reviewer who called it 'a bit more than I expected.'
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called the number on their site and was re-routed through an automated system to "Anywhere Rooter". Tried calling a second time and the call ended while I was trying to clarify if I was calling Jones Brothers Plumbing. Not sure if this business is still operational despite recent reviews. Will update this if I find out otherwise.”
Positive
“I had a stubborn clog in my tenant’s kitchen sink that I just couldn’t clear, even after trying a couple of different drain cleaners and renting an electric snake from the hardware store. Nothing seemed to do the trick. After searching online for a good plumber, I found Jones Brothers Plumbing & HVAC and gave them a call. Ezra answered and told me he was finishing another job but could head over right after. He kept …”
“I recently had a great experience with a plumbing company in Boulder. I had a tough slab leak that needed fixing, and Ezra and the crew really impressed me with their careful work and attention to detail. They didn’t just go by what the leak detection company said—they took the time to double-check the spot and made sure the leak was found in the right place. Ezra made sure everything was handled smoothly and kept …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Should you hire Jones Brothers Plumbing & HVAC?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Jones Brothers Plumbing & HVAC?
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Find plumbers near you
Jones Brothers Plumbing & HVACisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Rollinsville · Westminster · Longmont · Lyons