Jones Brothers Plumbing & HVAC

I had a stubborn clog in my tenant’s kitchen sink that I just couldn’t clear, even after trying a couple of different drain cleaners and renting an electric snake from the hardware store. Nothing seemed to do the trick. After searching online for a good plumber, I found Jones Brothers Plumbing & HVAC and gave them a call. Ezra answered and told me he was finishing another job but could head over right after. He kept his word and arrived at my place in about 20 minutes. Ezra got straight to work and had the sink draining perfectly in just 15 minutes. The price was fair and he even gave me a guarantee for the work, which gave me peace of mind. The next day, my tenant let me know the sink was clogged up again, so I called Ezra. He came back quickly and fixed it again, no extra charge. I had a great experience and definitely recommend them to anyone needing plumbing help.

I recently had a great experience with a plumbing company in Boulder. I had a tough slab leak that needed fixing, and Ezra and the crew really impressed me with their careful work and attention to detail. They didn’t just go by what the leak detection company said—they took the time to double-check the spot and made sure the leak was found in the right place. Ezra made sure everything was handled smoothly and kept me informed throughout the process. I’ve owned several properties over the years and worked with lots of plumbers, but this company stands out as the one I trust most. Their dedication and expertise are hard to find these days. I highly recommend them for any plumbing needs!

We had a plumbing emergency at our home in Boulder on a Sunday. After trying to reach another plumbing company but not getting a call back, we contacted Jones Brothers Plumbing & HVAC. The person who answered the phone was friendly and helpful, and she explained when the plumber would arrive. There were a couple of delays, but the team kept us updated the whole time. When Brian arrived, I showed him around and explained the situation, including where our main water line access was. He got started right away, knew exactly what to do, and had all the necessary tools with him. Brian was professional, efficient, and fixed the issue quickly. It was clear he had a lot of experience with plumbing problems. Even though I hope we don’t have another emergency like this, if it happens again we’ll definitely call for Brian. He made the whole process so much easier. I highly recommend their services to anyone in Boulder needing a reliable plumber.

I called the number on their site and was re-routed through an automated system to "Anywhere Rooter". Tried calling a second time and the call ended while I was trying to clarify if I was calling Jones Brothers Plumbing. Not sure if this business is still operational despite recent reviews. Will update this if I find out otherwise.

Before reaching out for help with our sewer line repairs, I wasn’t familiar with this plumbing company. Since then, I’ve heard from several folks that their plumbing service is known for being top-notch and professional, which I definitely experienced myself. Throughout the process, I interacted with quite a few of their team members, both over the phone and in person, and it became clear they have a great crew supporting their skilled plumbing work. Terrence was the first person I talked to, and he immediately understood the urgency of our sewer issue. He kept his word and quickly arranged for Brian to come by and provide an estimate. Brian was very thorough in figuring out exactly what repairs were needed. He was also really understanding of how stressful and unexpected plumbing problems can be. He took extra time to answer all my questions and clearly explained the estimate, then made sure his crew had detailed instructions for the job. When Melvin and his team arrived to handle the repairs, they were friendly, courteous, and kept me in the loop about what they were doing at every step. They made sure to respect our property and cleaned up the work site nicely after finishing. The whole crew worked efficiently, and I appreciated how quickly everything was completed, even when an extra repair was needed. Overall, I had a really positive experience with this plumbing company. Their team made a stressful situation much easier, and I’m glad I chose them for my plumbing repairs.

We recently experienced a big plumbing issue when a pipe leading to our boiler burst and started leaking through the ceiling into our garage. This left us with no heat or hot water, which is a real problem in Colorado when the weather gets cold. On Saturday morning, I contacted several plumbing companies but couldn't get through to anyone or get a call back. Then I found a local plumbing service online and decided to give them a try. I was really impressed with how quickly they responded. Ezra answered my call and set up a same-day appointment for us, even though we were already the third emergency of the day. I also got an email letting me know that Melvin would be our plumber, and what time we could expect him. Melvin even called ahead to say he was on his way, and he arrived exactly when he said he would. Melvin came prepared with all the tools and parts he needed, including a new pump for our boiler. He quickly fixed the broken pipe and also figured out that our pump was the reason the pipe burst in the first place, because the hot water wasn't circulating. Since he had a replacement pump right in his truck, we didn't have to wait for any parts. Melvin was professional, friendly, and clearly knew what he was doing. The whole team made a stressful situation much easier and got our heat and hot water working again in no time. From now on, this is the only plumbing company I’ll call.

I needed to have some old flexible piping taken out of my house because my insurance required it. I called Jones Brothers Plumbing & HVAC and spoke with brian, who listened to my plumbing issues and quickly set up a time to come by. brian got back to me with an estimate, and then they sent a written quote too. after checking with a few other plumbers, their price was the best. we scheduled the work for a couple of weeks out, which worked fine for me since they needed to arrange the crew. it ended up taking four plumbers most of the day to get everything done. when the team arrived, brian took the time to walk me through the house, showing me all the work they completed. each plumber I met introduced themselves and was really polite. as we checked each faucet and area, brian explained what was changed and why, even pointing out the new plumbing parts they installed. i was so impressed with their attention to detail and how friendly everyone was. every time i called their office, the staff was super helpful and pleasant. once, i even got to speak with the owner directly, which made me feel valued as a customer. we’re already thinking about more ways to use their plumbing services in the future. i highly recommend them if you need reliable and friendly plumbers. their website is also really helpful, and you can see info about the team there.

Terrence and Brian did an outstanding job installing a water softener and reverse osmosis system for us. Our Boulder home is quite old and had recently been renovated, so most of the pipes were hidden behind fresh drywall. They took the time to figure out the best way to get everything in place with minimal disruption, and ended up only removing a small amount of drywall. They ran the drain line through the wall and into the laundry drain, so it's barely visible. I've had plumbers work in my house before, but these guys really stood out. They left everything looking just as good as when they arrived, with no mess or damage. After finishing the main installation, they even noticed a couple of areas they could improve and spent extra time fixing those details—all without increasing the original estimate. What really impressed me was their attention to detail. Terrence and Brian went beyond what was required, like capping an extra pipe, disconnecting our garden hose to prevent freezing, and fixing a small leak they happened to spot. The level of care and professionalism they showed was above and beyond my expectations. At first, I thought the price seemed a bit high, but after seeing how hard they worked all day and the quality of the job, I feel like we got a great deal. I wouldn’t call any other plumber after this experience.

I have a two-story house in Boulder with one and a half bathrooms and a basement, built back in the 1950s. Recently, I needed some plumbing work done as part of a bathroom renovation. I called Jones Brothers Plumbing & HVAC to replace the old iron and brass drain and tub overflow on the second floor with a new PVC set. The plumber, Brian, worked really hard on the job—it took a lot of time, effort, and some serious elbow grease to get the old pipes out, but he got it done. A couple days later, my wife noticed water in the basement while doing laundry. At first, we thought it might be from recent weather, but it turned out the main iron drain stack in the basement had developed a long crack, which was causing the leak. I was worried that all the pounding and banging during the bathroom work might have caused the pipe to crack, but after reaching out for some advice, Ezra explained that it was very unlikely. He said since the repair was done two floors above and the main stack is an old, rusty pipe from decades ago, the crack probably just happened because of age. Thanks to their quick response and honest explanation, I feel a lot better about the situation. I highly recommend their team for any plumbing needs in Boulder—friendly, reliable, and they really know their stuff.

I don’t often leave 5-star reviews, but this plumbing company in Boulder really earned it! I reached out on a Wednesday about a shower issue and sent them a quick photo through text that night. They promptly gave me a quote and set up a service appointment for the next day. The plumber, a young man named Melvin, called before he arrived and patiently waited a few minutes until I got there. He was friendly, professional, and fixed the problem fast. The finished job looked great, and the cost was exactly what I was quoted—no surprises. Melvin even let me know how I could request a refund from the water company for the extra charges caused by the leak, which was really helpful. I checked out a lot of plumbing companies before choosing this one—many of the bigger outfits wanted to charge a flat fee just to come out (usually $79-$129) and it’s hit or miss if the work is any good. This local Boulder company may be smaller (Melvin arrived in his car, not a big van), but the service, price, and quality were all excellent. If you’re looking for a reliable plumber in Boulder, definitely give them a try. I already have more plumbing work in mind and I know exactly who I’ll be calling next time! Support your local businesses!

I couldn’t leave another review, so I updated my original one. Another great experience with Jones Brothers Plumbing & HVAC. I called late in the evening about a plumbing problem, and they called me back within minutes. They arrived early the next morning to replace my failed sump pump and had everything working again fast. The service was quick, professional, and a huge relief. I had also contacted a few plumbers for a quote on a water meter leak. One person only looked at the standing water and said he could not price the repair until it was cleared out, and another never followed up. brian, on the other hand, came out, inspected the leak carefully, explained the repair in simple terms, and got started right away. He answered every question, was patient and friendly, and made the whole process easy to understand. The repair was completed quickly, the price was fair, and the workmanship was solid. It is hard to find a plumbing company that responds this fast, communicates well, and handles both emergency plumbing issues and leak repairs without any hassle. i will definitely call again for future plumbing and HVAC needs because the whole job felt smooth, honest, and professional from start to finish.

I’ve used this company twice recently for home service work. The first visit was for installing a new water heater, and the most recent job was for checking and upgrading some plumbing-related equipment and utility connections. I called a few other contractors for estimates, but their pricing seemed too high. When I contacted this company, they responded quickly and sent Brian out later that day to look over the job, explain my options clearly, and provide an estimate. Their pricing was much more reasonable than the others, and the whole process felt straightforward and honest. On both visits, they came out the next day, completed the work exactly as quoted, and handled everything in a timely and professional way. There were no surprise fees or hidden charges. They also made sure everything was working properly before leaving, and they kept the work area clean. I especially appreciated how clearly they explained the water heater installation, the plumbing connections, and the recommended service. In Boulder, it’s important to have dependable hot water and well-maintained plumbing systems year-round, and this team made the process easy. I would definitely use them again for any future plumbing needs.

Nobody ever wants to deal with plumbing issues, not even the plumber. But when you run into trouble, you definitely want a plumber who is licensed, bonded, and knows all the newest plumbing codes. Here’s what happened to me in Boulder: my kitchen sink started draining really slow. At first, I thought it just needed a simple fix, like running a snake down the drain or vent to clear a clog. But since the plumbing was put in by the previous homeowner, who clearly didn’t know much about pipes, things got messy fast. I went through some listings and luckily found a good plumber. Melvin came out from the plumbing and drain company and got right to work. He actually crawled under my house into the crawlspace to take a look at the problem areas and found a bunch of old, messed up pipework left by folks who weren’t pros. Melvin even took photos of the issues and explained everything to me in simple terms, along with a proper fix that would get my plumbing up to code. He was really polite, showed up on time, and made sure to clean up after the job—my floors and driveway looked spotless when he left. i will definitely recommend melvin to friends or anyone in Boulder who needs a reliable plumber.

I highly recommend Jones Brothers Plumbing & HVAC. We found out our bosch greenstar condensing boiler was leaking early in the day. Before calling them, we tried another plumbing company, but they didn’t know how to fix the issue after watching the video i sent. They even guessed the wrong reason for the leak. When we reached out to Jones Brothers Plumbing & HVAC, they gave us an appointment between 4-6pm that same day. Later, someone in the office managed to bump us up to around 11am since the plumber was already nearby. ezra arrived and quickly figured out what was wrong. He ordered the right part, then came back in the late afternoon to put it in. Our boiler was fixed just in time before it got cold, and we’re really happy about it. Communication was great, with texts and emails before and after the visit, which made everything easy to track. this was a whole new kind of plumbing service experience for us and we’ll definitely use them again next time. We also plan to recommend them to friends. recently, we needed help with a hot water pipe leaking under the kitchen floor. brian came over and quickly found the exact leak. he fixed it up nicely, and everything is working well now.

My longtime plumber had retired, and then my hot water heater started leaking onto the floor and carpet, so i had to find help fast. I called Jones Brothers Plumbing & HVAC after checking a few plumbing companies, and they were able to get out quickly in Boulder when others said it would be the next day. brian arrived promptly, looked over the water heater issue, and got the new unit installed with the needed plumbing connections. The whole visit went smoothly. The work area was kept clean, the installation was handled professionally, and the crew was easy to have in the house during a stressful plumbing problem. They explained the setup clearly, went over the labor and parts involved, and made sure the hot water system was working the right way before leaving. i also appreciated that they checked the connections carefully and made sure there were no more leaks around the heater or water lines. Even though i had chosen my own water heater brand, the installation was completed well and the service felt helpful and respectful. Overall, it turned into a much better experience than i expected, and I felt relieved to have the plumbing issue fixed so quickly.