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Jolly Plumbing | Drains | Heating | Air

Independence, KY
4.8(3657 reviews)
BBBA+Accredited
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 3657 reviews

Top pickTop pick
4.8Google·BBB A+

Our Verdict

Strong Hire

#3 of 14 in Independence, KY

Best for
  • Emergency and same-day calls
  • Complex installs and remodels
Avoid if

No major caveats

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need high-quality work that holds up over time

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 91 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 3657 Reviews Tell Us

Emergency Response

Same-day dispatch confirmed in 9 reviews; sewer backup resolved within 24 hours in at least 1 cited case (themeCounts.fast_response=15)

Emergency and same-day calls

1 review flags slow response and 1 flags pricing as expensive — both isolated signals in 91 reviews analyzed, but worth noting for high-urgency jobs

What To Watch Out For

1 review flags slow response and 1 flags pricing as expensive — both isolated signals in 91 reviews analyzed, but worth noting for high-urgency jobs

2 reviews mention membership programs or upselling

Upselling concerns

Pricing

Pricing cited as reasonable or very reasonable in 8 reviews mentioning cost (serviceMentions.plumber-cost=8, cheap-plumber=5); financing options available for large jobs

1 review flags slow response and 1 flags pricing as expensive — both isolated signals in 91 reviews analyzed, but worth noting for high-urgency jobs

Fast Responder24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

C
Caleb Mitchener

Jolly has done a great job with every service we have needed. We recently had a pipe crack under our house causing water to seep up into our basement and Jolly was able to get somebody out to us right way that same day. Tyler, Blake and Gavin did a tremendous job with the re-pipe of our basement and installation of a new water heater. Tyler was great at breaking down the process of repairs while talking us through our options. The prices were very reasonable for the amount of work that was done and they had great financing options available. The company does a very thorough job following up on any questions one may have after the job is done. The Jolly membership plan is also great because it comes with a 10% discount on repairs as well as numerous other perks. Overall we have been very satisfied with the prompt, friendly and knowledgeable service we have received from this company. Highly recommend!

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Theresa Studer

We had a great experience with Jolly Plumbing/Drains/Heating/Air when our furnace went out overnight. They were able to get a technician to our house first thing in the morning, which we really appreciated. Jeremy & Miguel were both professional and courteous. Jeremy was especially friendly and very knowledgeable - he clearly explained what was going on and what needed to be done. They fixed and cleaned the furnace efficiently and had us warm again in no time. Excellent service all around. Highly recommend Jolly!

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Wayne Dutle

Where do I begin? From the first consultation with Tony, we knew we would go with Jolly for our tankless water heater install. Tony was very respectful and thorough in explaining everything to us on the options we had, along with any questions. Tony was prompt in his communication and performed excellent work. His attention to detail while installing the new water heater really showed and you can tell that he takes pride in his work. Tony went above and beyond for us and I would recommend him to anyone. Thanks again, Tony!

T
Tiffany MassmanGoogle

Jolly Plumbing installed a sewer liner in my house in January, 2026. They used an excavator for several days to drill the hole in my driveway and inside my garage door. I would recommend that you NOT allow them to leave the excavator on your property when not in use. The bottom of my driveway slants downward towards the house. The driveway had some small cracks in it in the area where they were working and they are much larger now. I was told that someone should’ve told me that that could possibly happen. But Jolly Plumbing isn’t responsible for that. The area in the concrete that they drilled was left open only covered with dirt for several months. I was told that it was due to weather. Unfortunately, when you leave the ground open and exposed to the elements, such as snow and rain, it can cause the ground underneath the concrete to expand which damaged my driveway. Both Jolly Plumbing and I have before and after pictures of my driveway. But Jolly Plumbing isn’t responsible for that. I would like to know how many other concrete jobs were completed before Jolly Plumbing came back to pour my concrete and finish my job. For me, it’s the questions that I didn’t know to ask, but should have been told by the professionals, Jolly Plumbing that ended up costing me the customer more. A driveway repair.

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Lauren RothGoogle

Update (since i am not tech savvy enough to figure out how to write a brand new review...) Nathan came to my home on 5/22 for an annual AC service. I was the last appointment standing between him and a holiday weekend. Also, it was pouring rain outside. Despite these factors, he took the time to clean the dirty coils on my outside AC equipment. He was beyond friendly and the absolute picture of professionalism! Rico came to my house to do my annual furnace check. He was incredibly friendly, professional, and helpful. He showed me a specific thing that he noticed that I could take care of today and he was very transparent about the pricing and there was absolutely no pressure to take care of it on the spot. But once I agreed, he got right to work and finished it within minutes. I would be more than happy to have him at my home again! Everyone that has been at my home from Jolly has been top notch

M
Mary AnnGoogle

We scheduled an appointment for Jolly Heating & Air to come out and give us an estimate on repairing our heat pump. We thought it just needed to be recharged but we were not sure. I would like to say that their customer service is Excellent. We got text messages and phone calls making sure everything was going well. The technician that they sent: "Jeremy" was wonderful and very honest and reassuring. He arrived and diagnosed the problem within minutes and gave us an estimate for leak detection and coolant recharge. Jolly Plumbing is our go-to company now. Good customer service and experienced, friendly technicians and reasonable prices is unfortunately hard to find these days. We will be holding on to this company for any future needs. Thank you, Jolly Plumbing AND Jeremy!

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Justin AndersonGoogle

Tyler did an outstanding job installing our new sink. From the moment he arrived, he was professional, friendly, and clearly knew exactly what he was doing. The installation was done perfectly — everything looks great, works flawlessly, and was completed much faster than expected. What really stood out was his attention to detail and how clean he left the workspace afterward. He took the time to answer questions, explained everything clearly, and made sure we were completely satisfied before leaving. It’s hard to find reliable, honest plumbers these days, and Tyler exceeded all expectations. Highly recommend him for any plumbing work!

H
Heather HainGoogle

Jolly Plumbing company was professional from day one. They came out and did a fair inspection, provided the price options, and followed up promptly. When I said I had another company who could do it sooner they came back with a competitive offer to get it done the next day. Each and every different worker who came out was polite and professional. They cleaned up after themselves. They kept me informed in terms I could understand of everything they were doing. I would recommend them to any homeowner or business, who has a major plumbing job like we did. In my case, we ended up with a whole system.

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Brittanie CookGoogle

I had Nathan Shrader come to my house yesterday to fix my AC unit that was not working. He was efficient, kind and professional. He got it working in no time and cleaned up my unit as well! He checked in later to make sure everything was working properly and that I was satisfied with the service. Also signed me up for the home plan which I think will come in handy and save me money in the long run. Thanks, Nathan, for making sure I was well taken care of and happy with everything! I know I will be requesting him to check in with my ongoing services as needed. -Brittanie A

S
Steven Roushar

I really appreciated the help of Jolly. We just bought a house a couple weeks ago and had Nathan come out to inspect our HVAC system. He was able to show me the ins and outs of my system and how to properly maintain the things I needed to maintain. He was on time and a great communicator. Thanks for the help Nathan We had other plumbing work done after we discovered a leak from our laundry room pipe last week from Clay and he did a great job. All in all I’m happy with their work, communication and overall company. So happy I got a monthly membership with them.

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Andrew LaurenceGoogle

We’ve been using Jolly for our commercial electric needs, and they have been excellent to work with. Their team is professional, responsive, and easy to communicate with. They show up when they say they will, do quality work, and make sure the job is done right. It’s hard to find dependable service companies, but Jolly has consistently delivered for us. Highly recommend them for any commercial electrical, plumbing, heating, or air needs.

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Lacy OwenGoogle

We have always had great experiences with Jolly Plumbing Company! From start to finish, they are professional, responsive, and easy to work with. They show up on time, explain everything clearly, and do high-quality work. It’s not always easy to find a company you can trust, but Jolly Plumbing definitely delivered. I would highly recommend them to anyone needing reliable plumbing services!

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Emily HammonsGoogle

They were very courteous, punctual professional. I can’t say enough good about them if I had anything wrong with drains ,electrical or heating air conditioning any of this that would go wrong. This would be the place to call. I wouldn’t call anyone else. They called back months later to check to see if things were going well. Really appreciate the best Business I’ve ever dealt with!!!!!

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Gary WeishauptGoogle

Dominic Raven is one of the best men I have ever had the privilege of meeting. He truly cares about my hvac system and me as a customer. Top notch professional with a positive, friendly attitude who is truly the subject matter expert in his career. He is a valuable asset for Jolly Plumbing and for that they will always have my business. Outstanding job!

J
Jacob RitterGoogle

I’ve used Jolly’s home services on multiple occasions. They have also done work for my mother. Jolly is a phenomenal company built on heart and character and it starts at the top with Brady and Scott. I felt they understood my issues and provided prompt and superior service. I’d highly recommend them for your plumbing needs or other home services.

Business details

Phone
(859) 549-7850
Address
101 Beacon Dr #1, Wilder, KY 41076, USA
Hours
Open 24 hours

Service area

Based in Independence. Serves 8 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Jolly Plumbing | Drains | Heating | Air

4.8$$
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