John's Plumbing & Drain Services
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 441 reviews
Our Verdict
#10 of 18 in Glendale, CA
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need clear communication and upfront explanations
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 441 Reviews Tell Us
Emergency Response
Water heater replaced within the hour of a same-week follow-up call; Saturday broken toilet fixed within a few hours of calling (themeCounts.fast_response=3, weekend_or_emergency=1)
Emergency and same-day calls
slow_response theme flagged in 1 of 5 analyzed reviews — Saturday toilet call took 'a few hours' before arrival, not immediate
What To Watch Out For
slow_response theme flagged in 1 of 5 analyzed reviews — Saturday toilet call took 'a few hours' before arrival, not immediate
Communication
No hidden fees cited in 1 review; dispatcher Ana praised by a property manager for coordination across multiple emergency and maintenance jobs (themeCounts.fair_pricing=1, communication=2)
slow_response theme flagged in 1 of 5 analyzed reviews — Saturday toilet call took 'a few hours' before arrival, not immediate
Pricing
Same-day wax ring diagnosis on a second-floor leak: technician replaced with double wax ring, fair pricing noted for same-day turnaround
No hidden fees cited in 1 review; dispatcher Ana praised by a property manager for coordination across multiple emergency and maintenance jobs (themeCounts.fair_pricing=1, communication=2)
Customer reviews
Reviews from Google, Yelp & more
Great plumbers! So glad I found them. Very responsive, prompt and professional. Explained step by step the process of installing new water heater. I will only use them for all my future plumbing needs!
As a property manager, I have relied on John’s Plumbing for a wide variety of projects, ranging from emergency repairs to ongoing maintenance across multiple properties. They consistently provide outstanding service, and their pricing is always fair, transparent, and honest, which makes a huge difference when managing budgets and timelines. Ana is wonderful to work with. She is friendly, attentive, and incredibly helpful in coordinating jobs and ensuring everything runs smoothly from start to finish. Every technician I have worked with has been professional, trustworthy, and highly skilled, completing work efficiently while maintaining excellent quality. It is not easy to find a plumbing company that delivers reliability, integrity, and craftsmanship at this level, but John’s Plumbing truly does. They have become a trusted partner in maintaining my properties, and I confidently recommend them to anyone seeking dependable and honest plumbing services.
We called on a Saturday for a broken toilet and John’s plumbing was there within a few hours and did a great job. Then, two days later, our hot water heater failed and began leaking all over the floor. We called John’s again and they came right out within an hour and in just a couple of hours we had a brand new hot water heater installed. Their office manager/dispatcher, Anna kept me in the loop and was extremely helpful. We are very impressed with this company and will use them for all our plumbing needs.
I had an excellent experience with John’s Plumbing and Drain. From the moment I called, the team was professional, responsive, and courteous. They arrived on time, quickly diagnosed the problem, and explained everything clearly so I understood what needed to be done. The work was completed efficiently and with great attention to detail. What impressed me most was their honesty and fair pricing—no hidden fees or surprises. It’s hard to find trustworthy plumbers these days, but John’s Plumbing and Drain truly delivered. I feel confident knowing I have a reliable company to call for any future plumbing needs. Highly recommend to anyone looking for quality service and peace of mind!
I had a water leak coming from a second-floor toilet, and John’s Plumbing and Drain Services was able to send a technician out the same day. Aric was professional, knowledgeable, and efficient. He quickly diagnosed the issue as a failed wax ring and replaced it with a double wax ring to ensure it would last longer. The leak was resolved, and the whole process was smooth and stress-free. Pricing was fair for the quality of service and same-day response. Very satisfied and would definitely recommend them.
Business details
Service area
Based in Glendale. Serves 26 nearby cities within 20 miles:
John's Plumbing & Drain Services