Jim Wagner Plumbing, Inc.
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Trust Score: 88/100 · Based on 679 reviews
⚠ Analysis based on 5 of 679 total reviews
Our Verdict
#9 of 10 in Geneva, IL
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 679 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
Only 5 of 679 reviews analyzed — limited data
Limited data
Customer reviews
Recent Google reviews
We were really happy with the customer service at Jim Wagner. Someone came within the hour to look at our water heater. Our plumber Kevin was awesome!! He was honest, thorough, and friendly. He was able to get our new water heater installed that day and within 3 hours. The price seemed average too. We will definitely work with them again!
They came out the day I called to evaluate the situation and provide a quote immediately. We wound up replacing my old concrete laundry tub and galvanized pipes with a new fiberglass tub and PVC pipes, new copper, new faucet and shut off valves. They were fast, friendly, clean, and efficient! Highly recommend them.
Had our kitchen faucet replaced. We supplied the faucet and had Jim Wagner replace it. Kevin was great. Did a great job and was on his way in less than an hour. Not knowing the cost of other plumbing services, I would say the price to replace the faucet was on the high end.
Kevin came out to repair a leak off our sump pump. Not only did he fix the leak, he fixed the problem with the piping hammering when the sump pump stopped. Kevin did a FANTASTIC job! Kevin was transparent about pricing, he cleaned up after the job was done, and he was very courteous. I HIGHLY recommend Jim Wagner Plumbing!
I did a thorough review of 5 local plumbers, including taking time to read reviews/ratings, preferred local and family-owned business, quality and certifications. I plugged each into AI and selected 3 and reached out/put in a request for a call back on their website. First, Jim Wagner reached out same day (and it was a Saturday!), another one reached out 3 business days later, and the other one never reached out. I went with Jim Wagner, and I am so happy I did. They had a call off, and called to ask if I could move my appointment to a later time in the day - no problem. Christopher showed up promptly at the time promised, and he was friendly, explained everything in detail, was very transparent with cost, provided a coupon online I was not aware of, and spent a lot of time here ensuring the problem with our drain was fixed. For the record, the cost for them to come out was a little less than the others I researched, and second - I am a firm believer in you get what you pay for, but of course value has to accompany the cost, and I firmly believe it did. I would and will use them again, and will recommend them to friends and family. They have created a loyal customer in me.
Business details
Service area
Based in Geneva. Serves 46 nearby cities within 20 miles:
Jim Wagner Plumbing, Inc.