Jim Richard Plumbing and Heating Inc.
Plumber · Arlington, MA
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Our verdict
Exceptional emergency responder who drops everything for urgent calls—answered immediately during a carbon monoxide scare—with pristine workmanship and honest pricing across all five reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Immediate emergency response: answered homeowner's urgent carbon monoxide call right away and made time in schedule
1 cited review
“Responded immediately, thorough assessment, meticulous in work.”
All 5 reviews are 5-star ratings with consistent praise for trustworthiness, expertise, and ethical practices
4 cited reviews
“Responded immediately, thorough assessment, meticulous in work.”
“Very knowledgeable and helped order the right parts properly.”
“Jim is excellent.”
“Fair price, honest and candid, excellent job.”
Cited in 5 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fair and transparent pricing: multiple reviewers explicitly call out honest pricing without upselling
1 cited review
“Fair price, honest and candid, excellent job.”
Attentive to customer safety concerns: accommodates family allergies with scent-free service options
1 cited review
“Very knowledgeable and helped order the right parts properly.”
Thorough, meticulous work with clear communication: explains issues patiently without being pushy
1 cited review
“Responded immediately, thorough assessment, meticulous in work.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I recommend Jim and his team wholeheartedly. The amount of trust we have in his expertise, ethics, and experience is unparalleled. Even most recently with a carbon monoxide scare, he responded to me immediately when I reached out, made time in his schedule, was so thorough in his assessment, kind and patient in how he explained things, meticulous in his work, and gave useful guidance in a way that was by no means …”
“Jim and his son Henry came to replace some faucets for us and troubleshoot several older sink and shower faucets and drains. We have allergies in our family, and he and his son took extra care to keep us safe, which was very appreciated. They are able to come scent-free if anyone in your family is sensitive to scents! Jim is very knowledgeable and helped me order the right parts to fix everything properly. He and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 5 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
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Find plumbers near you
Jim Richard Plumbing and Heating Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Somerville · Andover · Westford · Topsfield