Jim Needham Heating Cooling Plumbing and Drain
Plumber · Boulder, CO · Open 24 hours per Google listing
Our verdict
4.8★ on 121 Google reviews; 93 of 96 analyzed are 5-star — HVAC and plumbing combo shop praised for same-day scheduling in 11 reviews and technician communication with options presented clearly before work begins.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 96 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day dispatch across both plumbing and HVAC confirmed in 11 of 96 reviews — including next-day heating restoration after a full-day outage.
2 cited reviews
“Darion was great. Same day fast service, highly knowledgeable, and great to work with. Jim Needham has a customer for life.”
“We lost heat for a majority of the day, and regained it that evening. We called Jim Needham plumbing & heating. They got me scheduled in the first available slot the next day. Ben, the HVAC technician was extremely kind, courteous, and knowledgeable. He gave me different options on how to proceed with repair, including some preventative measures.”
Technicians present multiple repair options with cost/tradeoff transparency before starting — Ben offered "different options on how to proceed with repair, including preventative measures" across 2 HVAC reviews.
2 cited reviews
“We lost heat for a majority of the day, and regained it that evening. We called Jim Needham plumbing & heating. They got me scheduled in the first available slot the next day. Ben, the HVAC technician was extremely kind, courteous, and knowledgeable. He gave me different options on how to proceed with repair, including some preventative measures.”
“Ryan and his crew were professional, friendly and completed everything quickly. He communicated everything he had inspected and completed and was honest and trustworthy which is huge to us. We love working with this company and Ryan and crew!”
What reviewers report — the concerns
We looked for patterns of complaints in the 96reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“Ben’s great! Appreciate his demeanor and approach to service.”
“This is ridiculous and I am not at all pleased with your services. You are now back for the third time—your Estimate completely off Base By several Thousands”
Positive
“Ben came out to take a look at our old ductwork. Turns out the job is a little more complicated than we hoped, but he gave us some great information. Ben was very friendly and diligent. We will certainly reach out for any future issues.”
“Ben came in today to service our hvac unit and we were very happy with his work. He was honest, quick and very polite. Thanks Ben!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Should you hire Jim Needham Heating Cooling Plumbing and Drain?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Jim Needham Heating Cooling Plumbing and Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Jim Needham Heating Cooling Plumbing and Drainisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Rollinsville · Longmont · Lyons · Westminster