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Jilly Plumbing

San Antonio, TX
5(358 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 358 reviews

Top pickTop pick
5.0Google·5.0Yelp

Our Verdict

Strong Hire

#1 of 20 in San Antonio, TX

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Emergency and burst pipe repair
Avoid if

No major caveats

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need fast same-day or after-hours response

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need warranty-grade work on a complex or high-stakes install

How they score across what matters

Based on 100 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 358 Reviews Tell Us

Emergency Response

Fast response dominates: themeCounts.fast_response=21 across 100 reviews; same-day availability cited in 11 of 100 reviews; Denny personally helped a customer via phone at 11pm.

Emergency and same-day calls

Emergency and burst pipe repair

One 4-star review cites $349 for a shower cartridge replacement as 'pretty hefty' — though the tech responded to an emergency time slot at night.

What To Watch Out For

One 4-star review cites $349 for a shower cartridge replacement as 'pretty hefty' — though the tech responded to an emergency time slot at night.

2 reviews mention membership programs or upselling

Upselling concerns

Quality & Professionalism

Gas line routing expertise confirmed: explained all routing options and cleaned up any mess made; sink replaced on a weekend with upfront transparency.

Communication

Gas line routing expertise confirmed: explained all routing options and cleaned up any mess made; sink replaced on a weekend with upfront transparency.

Pricing

Transparent pricing confirmed in 8 of 100 reviews (themeCounts.fair_pricing=8): free estimate provided, price quoted matches final invoice, no surprise fees reported.

Fast ResponderGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

O
olivia claire

Denny helped us on the phone when our shower stopped working at 11pm!! He was willing to help to efficiently and made a sacrifice to meet us early in the morning!! Truly one of the best experiences ever.

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Linda Anderson

I can highly recommend Jilly Plumbing! I have used Jilly Plumbing half a dozen times in the last few years and every time I am highly impressed. This is an honest company and they bend over backwards to help you in a timely fashion. They price their services very fairly and are totally straight forward to work with. My family loves Jilly Plumbing and the owner is a very nice person. I would give more than 5 stars if I could; that is just how good they are!

S
Suzanne Martin

Great experience with Jilly Plumbing. Explained the problems and the fixes. Quoted a fair price and performed the work in short order. Would not hesitate in using Jilly Plumbing on any of my plumbing needs! Great customer service. Thanks Denny!

D
David AndradeGoogle

⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of working with Dennis from Jilly Plumbing, and I can't recommend him highly enough! From start to finish, Dennis demonstrated exceptional customer service that truly sets him apart. He was incredibly communicative throughout the entire process, keeping me informed every step of the way and ensuring I understood what was happening. What impressed me most was how he took the time to explain each aspect of the job, making sure I felt comfortable and knowledgeable about the repairs being made. His patience and willingness to answer all my questions made a potentially stressful situation so much easier to navigate. On top of all that, Dennis offered the fairest prices I found in the market. It’s refreshing to work with someone who not only does high-quality work but also values transparency and honesty in pricing. If you’re in need of a plumber, look no further than Jilly Plumbing and Dennis. He is a true professional, and I will definitely be calling him for any future plumbing needs! Thank you, Dennis!

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M S.Yelp

Jilly plumbing is amazing! I had called and arranged for them to come out the next day to give us a free estimate to repair a leaky water main when it was just a drip, but when I called back and told them that it had become an emergency, they came out right away! It had started gushing and we had to turn off the water to the house. Denny was prompt, polite, and straight forward. He did an excellent job and showed me exactly what he was doing. He took the time to explain why he was using the parts he was using and ended up replacing the PRV, the ball valve, and the main shut off valve in addition to the pipe leading away from the water meter, which was rusted through. I really appreciate their kindness and honesty, as well as the incredibly prompt service. Shout out to Barb for being so sweet on the phone and so helpful with this crazy situation!

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Prashant GurnaniGoogle

This plumber is hands down the best plumber and the most honest and good plumber anyone can find..he came to my house and checked everything did not charge me to check and told me what to do to fix the issue on my own since it was a easy fix it was to change the toilet seat bidet cover which can be easily done..I have been thru many plumber in life and never met a plumber so honest like this one...:I don’t like to write reviews but I had to for this one ..:everyone needs to share his name and number to everyone they know because he is too good and honest ….honest ppl are very less left so if you find them, you have to share it …that is the only reason for me giving out a review because he is rare…..thanks jilly plumbing will be sharing you with all my family and friends..

T
Tim BallGoogle

While swapping out a washing machine, discovered that our cold water valve no longer shut off. Called Denny first thing in the morning, and he was able to give me a quote over the phone (VERY fair price) and then was at the house within an hour. Made sure the job was done right, and ensured that all the new valves seated correctly with no leaks. Outstanding customer service and up-front pricing over the phone with an accurately described project. All the big companies wanted to charge $60 just to have someone come give an estimate. Denny's card is going up on the fridge, and we'll continue to use him for any future plumbing needs. Highly recommend using him for any of your plumbing needs!

S
Sarah HillGoogle

I can't recommend this company enough! Denny was very professional, prompt, very knowledgeable and was able to service us same day! He kept in good contact regarding timing of his arrival. He assessed the situation and went above and beyond to assist us. We needed a few things assessed that had come back after an inspection to sell our house--especially looking at our indoor jetted tub (and it is very hard to find someone to assess/repair those) and he was able to assist us with all. A total 10/10. I wish more contractors and plumbers had customer service like Denny. Do not hesitate to give him a call! Sincerely-Chris Hill

J
Jazan HarrisGoogle

As a veteran, I try to support businesses that give back to those who have served, and Jilly Plumbing does just that. Around 7 PM, I noticed an outdoor pipe leaking and called their after-hours line. Denny showed up quickly, assessed the issue, and had everything repaired before it could cause any major damage. He was professional, courteous, and took the time to explain everything. I truly appreciate their quick response and the veteran discount they offer. I highly recommend Jilly Plumbing for its integrity, fast service, and fair pricing even after hours!

R
Roy T.Google

Denny has been out to our house a couple of times now for different things, and if I ever need a plumber again, he'll be the first one I call. He shows up when he says he will. He's up front about everything he's going to do and doesn't try to upsell or overcharge. He explains the issue in detail and makes sure you know what you're paying for and why. And the best part is, he just seems to be a genuinely good guy who cares about his customers. Do yourself a favor and call Jilly plumbing. You won't regret it.

A
ARG

Mr Denis did a very professional work in changing our shower faucet cartridge. He explained all the options and risk prior to proceeding with the work to do. He is knowledgeable in his craft and shared some tips on where to turn off the water source other than the main switch. He responded fast and came to do the work as promised on an emergency time at night. Only reason why it’s four stars was the price $349 for the change of cartridge was pretty hefty for us.

S
Stephen SnavelyGoogle

We had a persistent leak in our shower, and after consulting multiple plumbing companies—some of which tried to upsell us on unnecessary services—we finally found Jilly Plumbing. We're so glad we did! Denny came out to our home, quickly assessed the situation, and fixed what we had assumed was a much bigger issue. He was efficient, transparent, and the pricing was incredibly reasonable. All the great reviews are spot on. Highly recommend Jilly Plumbing—10/10!

L
Lake EllisGoogle

DENNY IS THE BEST! No comparison to anyone I have ever had before. He explained everything and did not seem to mind mine and my wife's numerous questions. He came when he said he would and did exactly what he said he was going to do. He cleaned up everything and hauled away the old parts. Did not have any surprises from Denny. I did not think at any time that he was trying to take advantage of us. He is our plumbing guy for life!

M
Michael P.Yelp

Jilly Plumbing was exceptional. The company was highly responsive and delivered a high quality product. We've used Jilly twice for home emergencies, two different leaks in our home, and within minutes we got a response and within hours the job was being worked on and completed. We will use the Jilly in the future. The price was high value for needs, and we appreciate the flexibility in getting things done. High Recommended!

J
Joey HarrisGoogle

Had a pipe burst late at night, and Jilly Plumbing was a lifesaver! I called them, and within 30 minutes, Denny arrived, fully prepared to tackle the issue. He was incredibly professional, explained everything clearly, and fixed the pipe quickly. I was expecting a hefty bill for after-hours service, but their pricing was more than fair. If you ever find yourself in a plumbing crisis, Jilly Plumbing is the one to call!

Business details

Phone
(830) 225-6525
Address
1846 N Loop 1604 W, San Antonio, TX 78248, USA
Hours
Open 24 hours

Service area

Based in San Antonio. Serves 8 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
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Jilly Plumbing

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