Jerry's Plumbing and Drain Cleaning
Plumber · Spotsylvania, VA · Open 24 hours per Google listing
Our verdict
Excellent emergency responder with strong workmanship, but one major pricing complaint about a $2K septic job suggests inconsistent cost transparency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Highly responsive to emergency calls—4 of 5 reviews explicitly mention quick response, same-day service, or being 'the only contractor that got back to me'
1 cited review
“Only contractor that actually got back to me when I reached out.”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
High-quality workmanship—3 reviews praise professional repairs, problem diagnosis, and follow-up tips
Cited in 3 of the 5 reviews we analyzed.
Personable communication style—multiple reviewers note friendliness and professional demeanor
1 cited review
“Only contractor that actually got back to me when I reached out.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Equipment durability issue—pump installed in January 2023 burned out by June 2024, suggesting either installation fault or use of substandard parts
Cited in 1 of the 5 reviews we analyzed.
Major pricing concern—one reviewer reports being charged $2K for a septic pump replacement (nearly double local going rate) with faulty installation that failed within 18 months
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Jerry's Drain cleaning screwed me over in January 2023. He charged me over $2K to replace my septic pump. That is nearly double the going rate for this area for labor and parts. Additionally, his installation was faulty as the pump burned out in June 2024. I don't recommend this company and will never call them again.”
Positive
“Jerry’s work is top notch and very affordable. He is very responsive and makes sure the customer is satisfied with the job.”
“Jerry is the best! My kitchen sink was completely clogged, and I was at a loss. He came out quickly, diagnosed the problem, and had it cleared up in no time. Jerry was professional, knowledgeable, and explained what caused the issue, giving me tips on how to avoid it in the future. My sink works perfectly now, and I couldn’t be happier with his service. Highly recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 61 reviews so far. Treat this as a first read.
Newest review in our sample: Sep 2025.
Should you hire Jerry's Plumbing and Drain Cleaning?
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Jerry's Plumbing and Drain Cleaning?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Jerry's Plumbing and Drain Cleaningisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Thornburg · Spotsylvania