JB Plumbing HVAC & Construction Division
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24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
Incomplete job follow up: reviewer reported promised return visit to finish remaining work had not occurred at time of review despite initial commitment
Trust Score: 0/100 · Based on 259 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 259 Reviews Tell Us
Emergency Response
Strong emergency response capability with scheduling and installation within days; one reviewer got diagnosed and installed in under a week
Emergency and same-day calls
Timeline discrepancies between initial promises and actual completion; one reviewer waited longer than promised and experienced a follow-up visit that did not materialize within reasonable timeframe
What To Watch Out For
Timeline discrepancies between initial promises and actual completion; one reviewer waited longer than promised and experienced a follow-up visit that did not materialize within reasonable timeframe
Incomplete job follow up: reviewer reported promised return visit to finish remaining work had not occurred at time of review despite initial commitment
Quality & Professionalism
Exceptional workmanship quality mentioned in 4 of 5 reviews, with one calling it 'extraordinary high quality and beautiful'
Fair pricing relative to competitors, noted by 2 reviewers as competitive or excellent
Professional communication and transparency throughout projects, with staff described as friendly, knowledgeable, and respectful
Communication
Professional communication and transparency throughout projects, with staff described as friendly, knowledgeable, and respectful
Respect for Your Home
Professional communication and transparency throughout projects, with staff described as friendly, knowledgeable, and respectful
Pricing
Fair pricing relative to competitors, noted by 2 reviewers as competitive or excellent
Customer reviews
Reviews from Google, Yelp & more
JB Plumbing did an amazing job. The guys they sent were super nice people.They were very organized and appeared confident and knowledgeable of their trade, even with the task of multiple projects happening simultaneously. The process from estimate to completion was smooth and they kept me informed from start to finish. Would strongly recommend based on my personal experience with this company.
JB Plumbing HVAC & Construction are great. They do awesome work and their pricing is very fair. I would recommend them to anyone looking for a local family-owned business that cares about their customers.
Jeff personally came to our home to discuss the emergency need of replacing our HVAC system. No sales pitch, just straightforward information and recommendation. With hours I had a quote and a tenative next day install. The price was excellent when compared to other companies. Installation and the crew were efficient and knowledgeable. The best part...LOCALLY OWNED AND OPERATED. I highly recommend JB.
We had to wait much longer than we were told we would initially. When the work started it was consistent and the workers were very nice and respectful. The work completed is extraordinary high quality and beautiful. They said they would be back to finish one part that did not get finished but at the time I am completing this they have still not returned to do that. The length of time that lapses frequently from what they state will happen and what it actually takes to happen is the only thing that kept me from 5 stars.
Highly recommend. Their technician John got my issue diagnosed right away. I needed a new tankless boiler and they got me scheduled and installed in less than a week. The entire staff is friendly and no phone robots to deal with when you call.
Business details
Service area
Based in Reading. Serves 2 nearby cities within 20 miles:
JB Plumbing HVAC & Construction Division