J&S Plumbing
Plumber · Oldsmar, FL
Our verdict
4.8★ on 97 reviews; 4 of 5 analyzed are 5-star but 1 is a 1-star — hidden trip fee charged after rescheduling, unresolved for weeks; professional=4 in 5 reviews, fast_response=2.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
professional=4 in 5 analyzed reviews; Carlos and Jayden showed damaged valve, sourced replacement, returned same visit; Douglas Guy praised end-to-end from first call through final walkthrough
2 cited reviews
“From the first call to the final walkthrough, the experience was smooth, professional, and refreshingly straightforward. The technician showed up on time, explained the issue clearly, and got right to work. The job was done efficiently, correctly, and without leaving a mess behind.”
“Carlos and Jayden were excellent! They were polite and informative. They discovered my shower valve was damaged, showed me the damaged valve and went to get a new one. Now my shower valve slides smoother than butter.”
Reliable long-term results — hot water heater installed 2.5 years ago with zero issues; first company this customer would call again
1 cited review
“I had my hot water replaced 2 1/2 years ago by J&S Plumbing. Their work was top notch. I have had no issues. If/when I need a plumber, they will be the first ones I think of.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Hidden trip fee charged after rescheduling — never disclosed upfront; office denied the charge initially, then failed to resolve for weeks; reviewer had fee passed to them as a rental charge without notice
“A few weeks after the work was completed I logged into my rent pay app to pay rent and found a $175 additional charge. I called J&S because no one had ever mentioned a trip fee. The lady assured me it wasn't a charge from them. Landlord insisted. I called J&S back and they put me off for weeks.”
1 of 5 analyzed reviews is a 1-star reporting a $175 hidden trip fee after rescheduling — office initially denied the charge, then put reviewer off for weeks before resolving
“A few weeks after the work was completed I logged into my rent pay app to pay rent and found a $175 additional charge. I called J&S because no one had ever mentioned a trip fee. The lady assured me it wasn't a charge from them. Landlord insisted. I called J&S back and they put me off for weeks.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“UPDATE - I will leave original review in place because I want you to see how things can change but - a few weeks after the work was completed I logged into my rent pay app to pay rent and found a $175 additional charge. I called my landlord - Oh, that's the trip fee J&S charged when you rescheduled and you are responsible for it. I immediately called J&S because no one had ever mentioned a trip fee. The lady …”
Positive
“Would highly recommend J&S Plumbing. They are reliable, diagnose what repairs are needed accurately, and very courteous. Prices are reasonable. We will definitely call them for any plumbing issues!”
“If you’re looking for a reliable, honest plumber in Tampa Bay area, J&S Plumbing is the real deal. From the first call to the final walkthrough, the experience was smooth, professional, and refreshingly straightforward. The technician showed up on time, explained the issue clearly (no confusing plumbing speak), and got right to work. The job was done efficiently, correctly, and without leaving a mess behind, which …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 97 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire J&S Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own J&S Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
J&S Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Brandon · Plant City · Sun City Center