J. Rasmussen Plumbing & Service, LLC
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Not Verified
No emergency data in reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
Significant billing dispute resulting in lawsuit: reviewer claims he was sued for an unpaid bill despite believing payment was covered by insurance, disputes the legitimacy of charges, and plans counter suit over lack of original bill documentation, upselling concerns
Trust Score: 0/100 · Based on 31 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 31 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Billing and documentation failures: one reviewer reports never receiving an original bill, only a past-due notice 2 years later for ~$1,700, leading to litigation
Communication breakdown during disputes: reviewer states company communicated exclusively with his ex-wife rather than the actual customer despite billing disputes
1 review mentions membership programs or upselling
Significant billing dispute resulting in lawsuit: reviewer claims he was sued for an unpaid bill despite believing payment was covered by insurance, disputes the legitimacy of charges, and plans counter suit over lack of original bill documentation
Upselling concerns
Quality & Professionalism
4 of 5 reviews praise workmanship quality, with specific mention of efficiency, troubleshooting skill, and meticulous execution on water heaters, burst pipes, and fixture installations
Communication
Communication breakdown during disputes: reviewer states company communicated exclusively with his ex-wife rather than the actual customer despite billing disputes
Customer reviews
Reviews from Google, Yelp & more
I couldn't be happier with the plumbing service we received! Bret was not only extremely friendly but also incredibly efficient and skilled. He seamlessly installed our new dishwasher and expertly changed out our bathroom sink. The whole process was smooth and stress-free. Definitely a go-to plumber for anyone!"
You'll be hard pressed to find such great plumbers in the area. They are extremely knowledgeable, professional and trustworthy. Devin is a true asset to the plumbing trade, not only is he meticulous, but he has a rare ability to troubleshoot and conquer any issue he is faced with. I cannot say enough good things about these guys. Remember the old saying "If you think a good plumber is expensive, pay for a bad one.” I firmly stand behind my recommendation of Rasmussen Plumbing and wouldn't call anyone else to work in my home
Bret did a great job troubleshooting our water heater along with fixing a few other plumbing issues at our house. Highly recommend them.
They did great work at my place, with a pipe that burst. However, during that time there was an insurance claim at my place due to the damage that water caused and as far as I knew, the bill was included in that insurance claim. Come 2 years later, I never had gotten an original bill, then get a past due of ~$1700 and I made some payments towards it, which according to that past due, I exceeded the original bill by a couple hundred and just have had other much more important bills (business expenses and child support) to where I can't make payments, but as far as I'm concerned, I paid in full, and with being sued, he'll find out that he's in the wrong. No original bill and only a past due bill, that's easily something he can be sued for himself despite the fact he's currently suing me. For you to make it better, stop with the lawsuit as I will counter sue because of your lack of giving an original bill and only communicating with my ex wife on everything instead of me.
Bret is always so helpful. From my kitchen and bathroom remodels, water heater installation and sump pump installation....Bret has been helpful with selections of products, installation and appropriate care of those products. Often companies sell you a product and that's it. Bret's company not only provides excellent service but once your a customer you can be assured you will be an appreciated customer for years to come. Thanks Bret for all your wonderful service.
Business details
Service area
Based in Oshkosh. Serves 4 nearby cities within 20 miles:
J. Rasmussen Plumbing & Service, LLC