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JR

J R Plumbing, LLC

Waukesha, WI
4.5(130 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

1 concern

Selective pricing tactics on smaller projects: Only 1 complaint in dataset, but explicit warning about strategic overpricing warrants caution for minor repairs

Trust Score: 0/100 · Based on 130 reviews

Solid pickSolid pick
4.5Google

Our Verdict

Hire with Conditions

#14 of 16 in Waukesha, WI

Best for
  • Emergency and same-day calls
  • Water heater install/repair
  • Drain and sewer work
Avoid if
  • You can find better-priced options nearby

Hire if: You need clear communication and upfront explanations

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need warranty-grade work on a complex or high-stakes install

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 130 Reviews Tell Us

Emergency Response

Fast response times even during emergencies: 3 reviewers highlight quick arrival and responsiveness to urgent calls

Emergency and same-day calls

What To Watch Out For

High diagnostic/assessment fees charged upfront: 1 reviewer reports hundreds-of-dollar charges for site visit that don't credit toward final bill

Pricing strategy on smaller jobs: 1 reviewer warns of inflated 'don't want to do it' quotes designed to discourage minor work; recommends getting multiple bids

Selective pricing tactics on smaller projects: Only 1 complaint in dataset, but explicit warning about strategic overpricing warrants caution for minor repairs

Quality & Professionalism

High-quality workmanship: 3 reviewers specifically praise technical execution and attention to detail

Communication

Fast response times even during emergencies: 3 reviewers highlight quick arrival and responsiveness to urgent calls

Pricing

High diagnostic/assessment fees charged upfront: 1 reviewer reports hundreds-of-dollar charges for site visit that don't credit toward final bill

Pricing strategy on smaller jobs: 1 reviewer warns of inflated 'don't want to do it' quotes designed to discourage minor work; recommends getting multiple bids

Fast Responder24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

L
Leigh Miller

Always quick to respond, and provide professional service at an affordable price. They are also excellent at suggesting better ways to accomplish the repairs. Very happy with this group.

N
Nick Vees

Spoke with Steve during the recent cold spell were having. Instead of just sending out a tech he gave me some really good tips to trouble shoot my hot water tank problem I was having. Extremely good customer service. They are more focused on your equipment functioning properly then making a quick dollar! I highly recommend these guys. 10/10

K
Karen Roberts

From the moment Skyler arrived, his professionalism and poise were immediately evident. He conducted himself with the utmost courtesy and competence, demonstrating both technical expertise and a personable demeanor that made communication effortless. I was particularly impressed by his attentiveness and genuine willingness to understand the scope of the work, ensuring that every detail was addressed with precision. It was reassuring to engage with a highly skilled plumber who not only possessed extensive knowledge of his craft but also validated my concerns without requiring extensive explanation. Skyler understood my needs intuitively and executed the work flawlessly. I am thoroughly satisfied with the outcome and, while I understand company policy may not allow for specific technician requests, I will certainly request Skyler should the opportunity arise in the future.

A
Aaron Zimmel

In the process of remodeling the basement, contracted with JR to conduct the rough drain line installation for our various fixtures. Their estimate was competitively priced but it was the level of service that set them apart. Due to the high water table of the area the job got messier than planned but the crew did great cleaning up and left the workplace cleaner than started. Appreciated also the attention to the project paid by the owner who visited to consult and ensure everything was to my liking. Working with them in next phases as well which is a plus as I can do some work myself with their eye and assistance to call upon if needed.

C
Claire M

Used them a couple times and they do good work. They come out quickly but they do charge a steep fee just to come out for an assessment (in the hundreds of dollars before any work is done and it doesn't count toward the actual work.) If you have a smaller project, beware that they will offer you a "don't want to do it" price so make sure you get quotes from other plumbers too.

Business details

Phone
(262) 432-4444
Address
16817 W Greenfield Ave, New Berlin, WI 53151, USA
Hours
Varies — check website

Service area

Based in Waukesha. Serves 20 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

J R Plumbing, LLC

4.5$$
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