J & M Rooter
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 88/100 · Based on 30 reviews
Our Verdict
#6 of 16 in Muskogee, OK
- Budget-conscious homeowners
No major caveats
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 30 Reviews Tell Us
Emergency Response
fast_response theme in 2 of 5 reviews; 2-minute proximity response documented; drain backup resolved within hours of call
What To Watch Out For
Scheduling availability sometimes constrained: one reviewer specifically states Joel could not help in a timely manner due to schedule conflicts despite prompt communication
Communication
Scheduling availability sometimes constrained: one reviewer specifically states Joel could not help in a timely manner due to schedule conflicts despite prompt communication
Customer reviews
Reviews from Google, Yelp & more
We had to call them because we had a leak. Super fast. Super professional. Extremely reasonable bill. Will absolutely use them again!
We had issues with our drain lines backing up. Within just a few hours J & M were able to come out and had amazing customer service. They explained everything well, gave tips on how to prevent future problems, and were able to offer an estimate on a future service we would like to have done. We will certainly be using them again in the future!
Although I was unable to this firm, Joel tried very hard to help me with my sewer issue. Unfortunately, his time schedule prohibited him from helping me in a timely manner. He was the only company who responded promptly and was upfront with the intense damage involved. I used a competitive priced company who was available but hope to do future business with Joel.
We had a plumbing emergency last weekend. We had another plumber come out over the weekend and his company acted as if it would be too much work (collapsed sewage line) to do. We called lots of plumbers Monday to get quotes knowing this was going to be an expensive fix. Not only did J&M come in as one of the lowest, but they weren't booked out a month like the others. Heck, some of the others didn't even get back to us with quotes like promised. They were due to start today. They showed up on time as promised. We were expecting the job to probably take a couple days. To our surprise they said no, they were going to finish it today. They did finish it and did excellent work. Thank you so much! We will only call them for our plumbing needs in the future and highly recommend everyone else do the same!
On August 20 2024, I had a full kitchen set delivered. The installers had trouble getting the gas attachment off to place a new one on for my new stove. I contacted J&M rooter to see if they could remove the part. The Individual Joel stated he could come by to remove and was 2 minutes away. When I say they were a blessing. Joel and Kyle came as the installers were about finished installing all other appliances. Kyle and Joel took the part off and the installers were able to install my stove. I don’t give alot of reviews due to companies always disappoint me by messing up items causing issues while also having bad customer service. Well here’s the first positive and not complaining. J@M is the way to go ask for Joel and kyle
Business details
Service area
Based in Muskogee. Serves 1 nearby cities within 20 miles:
J & M Rooter