Ivy Plumbing
Plumber · Riverview, FL
Our verdict
John Ivy's shop with 94 of 100 reviews at 5-star; written estimates before work and tight text-message coordination (with Faith Ivy) are the standout signals.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Written estimates before work starts — Aaron, John and Trae each cited for arriving with documented pricing rather than verbal-only quotes.
2 cited reviews
“Faith Ivy (owner's wife) was amazing to speak and text with. Prompt and great work from Aaron, who was sent to replace a hose bib. A kind and gracious man as well. Written estimate beforehand.”
“replace hot water heater, repair leak in bathroom, replace toilet & added bidet seat and an entire water system for house. They are very respectful - on time, great communication skills, cleaned up all work areas perfectly.”
Text-message coordination — a 9:30pm text to Faith was answered the next day with John and Aaron dispatched.
2 cited reviews
“From the first text at 9:30 at night to Faith to the following day response and repair by John and Aaron, I cannot express enough thank you's”
“Faith Ivy (owner's wife) was amazing to speak and text with. Prompt and great work from Aaron, who was sent to replace a hose bib. A kind and gracious man as well. Written estimate beforehand.”
Repeat-customer language — multiple reviewers explicitly state Ivy is the only plumber they'll use going forward, with named techs (Trae, Aaron, Jon, John) on the second visit.
1 cited review
“replace hot water heater, repair leak in bathroom, replace toilet & added bidet seat and an entire water system for house. They are very respectful - on time, great communication skills, cleaned up all work areas perfectly.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
One sink-snaking job at $350 backed up two days later; the company did come out Monday morning to re-snake further.
“Plumber came and snaked my kitchen sink for $350. Two days later the sink is backing up again. Texted the number that had texted me and told them the problem.”
A 2022 backflow-valve replacement leaked again in March 2023 and reportedly again in October 2025, with the company unwilling to redo a third time without charge.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Replaced backflow in August 20 22, Anthony came out and replaced the backflow valve on our sprinkler system. In March 2023, we noticed that it was leaking again. Anthony agreed to come out and fix it. We were surprised it was leaking so quickly after replacement. he said he would not charge us but that it would be the last time. After that we would have to pay all over again. On October 27, 2025, and Sprinklers came …”
“I contacted this business 4-5 times after their service. They did not respond. I contacted through email and text multiple days at different times with questions with no response. This cost me $215 because they did not respond to update my invoice. I also had an estimate completed from them and I am cancelling this as they did not help with the previous service. They never followed up with me about that estimate. I …”
“I called for a plumber to run about 5 feet of PVC to install a Water Softener. This is something I did by myself with relative ease and success at my last house. 3 yrs, 0 leaks or issues. First appointment, no one showed up. I called to reschedule, "We've been very busy". They did not call or email to say they weren't coming. Second appointment... 2 hrs after my appointment time, they called. Sir, we are …”
Positive
“Nicest, most responsive and reliable business I have dealt with. Faith Ivy (owner's wife) was amazing to speak and text with. Prompt and great work from Aaron, who was sent to replace a hose bib. A kind and gracious man as well. Written estimate beforehand. Recommending to friends and neighbors 100%. Have worked with other plumbing services, Ivy is the best by far.”
“I had an excellent experience with Ivy plumbing who installed my new water heater. They were professional, efficient, and made the whole process stress-free. Not only did they handle the installation perfectly, but they also connected me with someone who could transport my old water heater and return it to Lowe’s with me. The communication was great, everything was done on time, and the service went above and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Ivy Plumbing?
Best for
- Emergency and same-day calls
Hire if
- You need clear communication and upfront explanations
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Ivy Plumbing?
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Find plumbers near you
Ivy Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Sun City Center · Brandon · Parrish · Plant City