Issaquah Plumbing
Plumber · Issaquah, WA
Our verdict
Excellent workmanship when they show up, but this is a call center that refers jobs to other companies, resulting in massive markups and poor accountability.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
1 of 5 reviewers reported expert, fast workmanship: water heater replacement completed in under two hours
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
2 of 5 reviews explicitly identify 'Issaquah Plumbing' as a lead generator/call center that refers work to unaffiliated plumbing companies rather than performing work directly, removing accountability
“They quoted me $1,000 for a $40 valve repair.”
Cited in 2 of the 5 reviews we analyzed.
Red flag
1 review reports referral company sent aggressive technician who refused to explain repair justification when questioned on pricing
“They quoted me $1,000 for a $40 valve repair.”
Red flag
1 review reports service refusal for nearby area (less than 10 miles away)
Cited in 1 of the 5 reviews we analyzed.
2 of 5 reviews document extreme pricing markups: $1,000 quote for a $40 valve repair and $590 estimate for a standard dishwasher shut-off valve
“They quoted me $1,000 for a $40 valve repair.”
Cited in 2 of the 5 reviews we analyzed.
1 review reports 30+ minutes late arrival on scheduled appointment window
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This is a lead generator company that sends jobs/calls out to other plumbers that have zero to do with this website!!!”
“This isn’t even “Issaquah Plumbing”. This is a call center that refers business to bigger companies that rip you off. Just had a guy from Puget Sound plumbing get aggressive with me after I asked for an explanation of a repair for a $40 valve after they quoted me $1,000! Beware!!!!”
“Apparently the two man team that came out to my house to replace a standard Dishwasher shut off valve thought $590.00 was an acceptable amount to estimate. I guess they just wanted to leave after they were 30 minutes late on my 5-7 pm show up time. Must have wanted to go home and sleep because they were clearly dreaming. First review ever, probably my last, but this was so laughable I had to sign on and share …”
Positive
“Jack replaced our water heater and had the new one up and running in under two hours. Very great work.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 6 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2023.
Own Issaquah Plumbing?
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Find plumbers near you
Issaquah Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Issaquah · Ravensdale · Snoqualmie · Maple Valley