Iron Horse Mechanical & Plumbing Services, Inc
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
1 concern
Pricing fairness score of 40/100 driven by single 1 star review citing drain cleaning at $900 as 2 3x competitor pricing ($350 max in reviewer's 10 year history)
Trust Score: 0/100 · Based on 91 reviews
Our Verdict
#16 of 17 in Weatherford, TX
- Emergency and same-day calls
- Water heater install/repair
- Whole-house repiping
- Emergency and burst pipe repair
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need clear communication and upfront explanations
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 91 Reviews Tell Us
Emergency Response
Outstanding emergency responsiveness: called at 4PM, arrived next morning by 9AM for gas leak repair
Emergency and same-day calls
Emergency and burst pipe repair
Significantly higher pricing than local competitors: $900 charged for drain snake vs. $350 industry standard in same market; after-hours rates nearly double hourly rate
What To Watch Out For
Significantly higher pricing than local competitors: $900 charged for drain snake vs. $350 industry standard in same market; after-hours rates nearly double hourly rate
Pricing fairness score of 40/100 driven by single 1 star review citing drain cleaning at $900 as 2 3x competitor pricing ($350 max in reviewer's 10 year history)
Quality & Professionalism
4 of 5 reviews praise professionalism, knowledge, and politeness of technicians across multiple visits
Excellent communication practices: technicians obtain approval before starting work and keep customers informed throughout
Quality workmanship on complex projects: completed whole-house repiping in 7 hours with multiple technicians
Communication
Outstanding emergency responsiveness: called at 4PM, arrived next morning by 9AM for gas leak repair
Excellent communication practices: technicians obtain approval before starting work and keep customers informed throughout
Pricing
Significantly higher pricing than local competitors: $900 charged for drain snake vs. $350 industry standard in same market; after-hours rates nearly double hourly rate
Customer reviews
Reviews from Google, Yelp & more
Had a water heater install. Did a great job making sure it was vented correctly and did a great job at making sure I felt comfortable with their work and information on how to maintain my water heater.
We had Tye and Brandon helping us this last 3 weeks. They found and solved more problems than I even knew we had. Today, David and John joined them to repipe our entire house - inside of 7 hours. All of them were polite, kind, knowledgeable, and incredibly helpful. I am very glad we chose Iron Horse when our house decided to have a really bad month!
We've used iron horse for many of our plumbing issues and will continue to come back to these guys. Our latest time we dealt with Tye for a water issue that we thought was small issue but ended up being a bigger ordeal than we thought. He kept me informed during the whole process and didn't do any work until he cleared it with me (this is a normal for all their guys there) and fixed the issue in less than a days work, and at a sticker price that shocked me in the best way possible. As a homeowner, we know plumbing issues can become a HUGE ordeal, so dealing with great contractors and workers who know what they are doing and do it efficiently are super important and hard to come by. I always have great confidence in these guys and will continue to boast about them in any way I can!
Be prepared to pay $900 if your pipe is clogged and need it snaked. I understand that some clogs are hard to clear out but I've hired many companies that spend 2-3hrs cleaning out a drain line and the max Ive ever been charged in 10 years is $350. Iron Horse Plumbing has destroyed that record. Im glad they were able to clear the clog inside 3 hrs because I guess their price would have been $2800+ had they had to run a camera up the line or actually use a cutter blade. I decided not to use their after hour price as it was almost double the hourly price ($175+ an hr per person). Thanks for clearing the clog but I will definately stick with local plumbers next time.
I have had great experiences with Iron Horse Plumbing. We have rental properties and the first time we used Iron Horse was for a gas leak repair that another local company had started and strung out over several days with no resolution. I called Iron Horse on an afternoon around 4PM and they were at the house the next morning around 9AM. The repair was completed by 2PM that afternoon. Have been involved with several of the company plumbers and they have all been professional, capable and personable. It is very clear they care about their customers.
Business details
Service area
Based in Weatherford. Serves 1 nearby cities within 20 miles:
Iron Horse Mechanical & Plumbing Services, Inc