Iovino Plumbing, Heating, and Cooling
Plumber · Lexington, MA
Our verdict
Consistently praised for fast response, expert work, and pricing that undercuts competitors—customers call Bobby back for repeat jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviewers praise responsiveness and prompt arrival, with one specifically noting 'always showing up promptly and keeping us updated'
3 cited reviews
“always showing up promptly and keeping us updated”
“He came in at less than 1/2 for the same brand”
“Bobby taking the time to understand our goals without bullying”
Pricing significantly undercuts competitors—one reviewer reports getting quoted at 'less than 1/2' the price from a major HVAC provider for identical equipment
1 cited review
“He came in at less than 1/2 for the same brand”
4 of 5 reviewers explicitly mention Bobby's communication style, with emphasis on explaining complex systems and non-aggressive upselling versus aggressive competitors
3 cited reviews
“Bobby Iovino is an expert in both geo and plumbing”
“Bobby taking the time to understand our goals without bullying”
“always showing up promptly and keeping us updated”
Long-term customer retention—one reviewer notes 'years' of work across multiple projects and calls Bobby back for emergencies
1 cited review
“He's reliable, reasonable and an all around good person”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Iovino plumbing was awesome. We needed someone who could integrate our geothermal heating system with our water heater. Bobby Iovino is an expert in both geo and plumbing. Excellent work, great communication/explaining of our complex system, smart guy, punctual, efficient, great service, great people.”
“The Iovino team was great. The large HVAC folks we had used for years gave me an outrageous estimate to replace a ductless AC, so I called Iovino to get a 2nd estimate. He came in at less than 1/2 for the same brand. The guys came when they said they would, were pleasant to be around, and so far, they work great.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 97 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Find plumbers near you
Iovino Plumbing, Heating, and Coolingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westford · Andover · Somerville · Devens