Iovino Plumbing, Heating, and Cooling
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 97 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 97 Reviews Tell Us
Emergency Response
5 of 5 reviewers praise responsiveness and prompt arrival, with one specifically noting 'always showing up promptly and keeping us updated'
Emergency and same-day calls
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Communication
5 of 5 reviewers praise responsiveness and prompt arrival, with one specifically noting 'always showing up promptly and keeping us updated'
4 of 5 reviewers explicitly mention Bobby's communication style, with emphasis on explaining complex systems and non-aggressive upselling versus aggressive competitors
Pricing
Pricing significantly undercuts competitors—one reviewer reports getting quoted at 'less than 1/2' the price from a major HVAC provider for identical equipment
Customer reviews
Reviews from Google, Yelp & more
Iovino plumbing was awesome. We needed someone who could integrate our geothermal heating system with our water heater. Bobby Iovino is an expert in both geo and plumbing. Excellent work, great communication/explaining of our complex system, smart guy, punctual, efficient, great service, great people.
The Iovino team was great. The large HVAC folks we had used for years gave me an outrageous estimate to replace a ductless AC, so I called Iovino to get a 2nd estimate. He came in at less than 1/2 for the same brand. The guys came when they said they would, were pleasant to be around, and so far, they work great.
Iovino Plumbing was recommended to us by a company that we bought our Toto toilets from. Bobby Iovino responded quickly and his guys do a fantastic job. We recently hired them again to install a whole home water filtration system, a new kitchen sink and pipes, and changing out some water shutoff ball valves. We appreciate Bobby taking the time to understand our goals and making suggestions without bullying like I’ve experienced with older contractors. It is a real pleasure to be able to depend on Bobby and his guys.
Bobby and his team are the best - responsive, knowledgeable, and committed to getting the job done right. Our heating system needed to be replaced, and Bobby quoted us for a system that made much more sense for the space than what other big-name corporations had tried to sell us on. He took the time to explain the system to us and even pointed us in the right direction for Mass Save rebates and financing. The team replaced our heat pump, air handler, and thermostat in three days, always showing up promptly and keeping us updated of the progress. We couldn’t be more thankful for the service (and the warmth)!
I’ve been working with Bobby for years - and thru multiple projects in support of my 150 year old house. She needs so much care and Bobby is always there for us! Heating plumbing… he’s been amazing. He’s reliable, reasonable and an all around good person. I love knowing that when something goes wrong I can call Iovino Plumbing!
Business details
Service area
Based in Lexington. Serves 30 nearby cities within 20 miles:
Iovino Plumbing, Heating, and Cooling