Independent Plumbing Solutions Inc.
Plumber · Fort Collins, CO
Our verdict
BBB A+ accredited with 86 of 95 reviews at 5 stars. Reviewers cite same-day water heater fixes, half-the-quote pricing vs competitors, and Saturday emergency response — a few report rude phone intake and one no-show estimate.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 95 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Cited 14 times for water heater work — Casey diagnosed a leaking unit and saved the customer a full replacement
1 cited review
“We had a hot water heater leaking and Casey came out and fixed the problem that afternoon.”
Cited in 2 of the 95 reviews we analyzed — 1 cited review not excerpted here.
Quoted at half the price of a larger competitor for the same PRV and expansion tank job
1 cited review
“I called IPS for a second opinion, and they quoted me at literally half the price for the same parts and labor”
Cited in 2 of the 95 reviews we analyzed — 1 cited review not excerpted here.
Responded to a Saturday burst pipe and arrived in under two hours for a widow customer
1 cited review
“I put a screw through a pipe on a Saturday and they were responsive, professional, efficient and reasonably priced”
Cited in 2 of the 95 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Better suited to new construction and remodels than small service calls per one referring contractor
Cited in 1 of the 95 reviews we analyzed.
One reviewer reports phone-intake rudeness and a missed estimate appointment
“They never showed for a job estimate. When I called they said they never got confirmation from me.”
Keep it in proportion: these concerns are cited in 2 of the 95 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Contacted them to install a Rinnai Tankless Water Heater. One of their plumbers came out for a site review and after a week, I called to get an update. Called to ask status and was told I would be called back. Called back the next day to ask status and was told I would be called back. I did receive a call back shortly after the second call and was told the job would take 2 days and would need two plumbers and …”
“I called Independent Plumbing Solutions and spoke with the lady receptionist and asked if they were willing to work with my home warranty company, 2-10 Home Warranty. She put me on hold and when she came back said no. I explained I want an inspection so I can get an authorization so I can get the go ahead for the repairs. She abruptly asked, what exactly is your question, what do you want... I explained, I did not …”
“I contacted this company to assess a gas leak that is noted in our backyard underground. I had made an appointment with them for a Tuesday, while waiting for them to show up, I contacted them to find that I was not even put on their schedule. They did find someone to come out that afternoon, and when he arrived, he didn’t really even know why he was here nor did he do anything. I asked if he was going to do a …”
Positive
“10 out of 10 ! This plumbing company is the BEST around! They are attentive and their communication is top NOTCH! Chizum takes the time to explain all repairs to our team and to the tenants. Wendy and Tammy are super helpful and move quickly with all of our work orders. Thank you for being our go to Plumbers! C3PM team”
“We had a widow lady in our church have an issue with one of her bathrooms. She called me asking for a plumbing recommendation because hers was not available for a couple more days. I recommended IPS to her after a friend recommended you all. You arrived on scene in less than two hours, got the repair done, and stated you would invoice her later. She was so happy with the service you provided her. Thank you for …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Independent Plumbing Solutions Inc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Independent Plumbing Solutions Inc.?
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Find plumbers near you
Independent Plumbing Solutions Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Fort Collins · Loveland · Drake · Nunn