Illinois Sewer and Drain Inc.
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Mid-Range
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No significant concerns in reviews
Trust Score: 0/100 · Based on 333 reviews
Our Verdict
#1 of 6 in round-lake-il
- Emergency and same-day calls
- Complex installs and remodels
- Sewer line repair and replacement
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 333 Reviews Tell Us
Emergency Response
Saturday emergency dispatch confirmed: arrived within hours, spent 5 hours clearing line before scoping and scheduling follow-up concrete work — all completed in 1 day
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Respect for Your Home
Historic stone floor and concrete slab restoration handled carefully on a complex 1860s house job; backfill and patching documented by multiple reviewers
Customer reviews
Reviews from Google, Yelp & more
We had a great experience with Illinois Sewer & Drain inc., from first initial call to the company about our septic issue, to the work done on our property. We had a prior company come out, found we had a bad connection that was leaking from a pipe leading into our septic tank. The company never got back to us for an estimate, which then we had to find help elsewhere. We got in contact with Illinois Sewer & Drain, Inc. They were able to come out same day. They came out assessed our situation, explained what needed to be done, were honest and performed the job professionally and efficiently. Very pleased with Illinois Sewer & Drain Inc.
My local plumber referred me to Joe after realizing the issue was more serious than expected. Joe and Darrin used a camera to diagnose multiple breaks in my sewer line. The repair took two days, and they were professional, knowledgeable, and communicative throughout the entire process. They explained everything clearly, cleaned up the work area, backfilled, and patched the concrete. I was very satisfied with their work and highly recommend them.
We had a sewage line clog that backed up into our home and needed an emergency plumber right away. From the first call, the plumber was professional, responsive, and knowledgeable. He arrived on time, clearly explained the issue, and quickly unclogged the main sewage line without causing any mess. He used the right equipment, worked efficiently, and made sure everything was flowing properly before leaving. You can tell he’s an experienced, licensed plumber who takes pride in his work. The pricing was fair, the service was honest, and the results were excellent. If you’re dealing with a sewer backup, clogged drain, or sewage line issue, I highly recommend this plumber. Reliable, fast, and trustworthy plumbing service—I would absolutely use him again and recommend him to anyone needing professional plumbing services.
I bought a large 1860s house in Sycamore that had rusted out and cracked cast iron pipe that leaked sewage. Illinois Sewer and Drain used a sewer camera as part of the inspection and found we have two outgoing sewer lines and one was collapsed. They gave me a very competitive bid to connect the broken line with the one that was still working by pulling up the stone floor and rerouting the line across the basement. They were careful not to damage the historic stone work and replaced and leveled them when finished. It turned out to be a bigger project with cracked pipes just outside the basement, so they called in several more guys to get the job done. Great experience working with them.
Had a sewage backup through a basement drain on a Saturday. Joel was out within a few hours and spent 5 hours trying to clean out my sewage pipe which he did, but after scoping with camera found highly deteriorated cast sewer pipe which was the cause. Showed me the evidence from camera so we scheduled a follow appt for him to come out Monday and replace that section of pipe in my basement concrete floor. Joel was very professional and completed very good work. All work was done in 1 day including concrete. Highly recommend!
Business details
Service area
Based in Round Lake. Serves 17 nearby cities within 20 miles:
Illinois Sewer and Drain Inc.