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I Love Sewers Rooter And Plumbing Sewer Specialties Inc

West Covina, CA
4.9(206 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

2 concerns

1 star review alleges $19,000 job on an elderly homeowner left open wall holes for 2 years, enabling rat intrusion; wires cut and work described as rushed and uncaring, upselling concerns

Trust Score: 0/100 · Based on 206 reviews

Proceed with careProceed with care
4.9Google

Our Verdict

Proceed with Caution

#15 of 16 in West Covina, CA

Best for
  • Sewer line repair and replacement
Avoid if
  • You're highly price-sensitive

Hire if: You need fast same-day or after-hours response

Hire if: You need clear communication and upfront explanations

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need airtight scheduling and guaranteed arrival times

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 206 Reviews Tell Us

Emergency Response

fast_response in 3 of 5 analyzed reviews; on-site within 30 min to 2 hours for urgent sewer calls, camera inspection included before any work begins

What To Watch Out For

Only 5 reviews analyzed; thin evidence base means the 1-star allegation carries significant weight relative to total data volume

1 review mentions membership programs or upselling

1 star review alleges $19,000 job on an elderly homeowner left open wall holes for 2 years, enabling rat intrusion; wires cut and work described as rushed and uncaring

Upselling concerns

Quality & Professionalism

Root intrusion correctly identified after other plumbers failed; permanent fix (jetting + cleanout install) with before-and-after video documentation under warranty

Fast Responder

Customer reviews

Reviews from Google, Yelp & more

A
Alex Garcia

Yesterday I had a major issue with my kitchen sink. It was completely backed up and not draining at all. I tried every DIY trick I could think of, but nothing worked. After reading all the great reviews on Yelp and Google, I decided to give I Love Sewers Rooter and Plumbing a call, and I’m really glad I did. When I called, Brittany was very helpful and quickly scheduled a technician named Nico. He arrived within two hours, right on time. Nico was professional, knowledgeable, and took the time to properly diagnose the issue. He ran a camera down the drain and found a heavy sludge buildup that was preventing the pipe from draining correctly. He recommended hydro jetting to clear the line. After completing the service, he showed me the before and after camera footage. The difference was huge and the line looked significantly cleaner. My sink is now draining perfectly. Their pricing was very reasonable and the quality of work was excellent. I will definitely be calling I Love Sewers Rooter and Plumbing again for any future plumbing needs. Highly recommend.

K
Kevin Lee

I was so impressed with this company and so appreciative that they were able to come out so quickly. They arrived within 30 minutes, diagnosed the issue right away, and clearly explained all my options. They were super friendly and knowledgeable, walking me through everything as they worked and even showing me the footage so I could see for myself. I really valued their honesty, transparency, and professionalism. I’m grateful they came out on such short notice, and I’ll definitely be calling them for all of my plumbing needs!

K
Kimberly Chan

Our main sewer was backing up repeatedly. Other plumbers kept snaking the line with no permanent results. I Love Sewers came in, ran a proper inspection, and found deep root intrusion. They jetted the line and installed a cleanout so we wouldn’t have this issue again. Everything was done under warranty, and I got full documentation with before-and-after video. That’s how it should be done.

M
M K

Paid $19,000.00 I normally do not write reviews, but what happened to Miss Tina, an 87-year-old handicapped homeowner, deserves to be publicly documented. This company took advantage of an elderly woman who could not read or understand the contract she was signing. She trusted them as licensed professionals, and instead she ended up with open holes left in her walls for two years. Those openings allowed rats to enter her home and cause even more damage. When I finally discovered the problem a month ago, it was obvious the work had been rushed and done without any care. Wires were cut and taped together inside the walls, nothing was properly fastened, and some of the work was simply never completed. Parts of the home were left exposed long enough for pests to move in and out freely. When we contacted the company for help, the prices they quoted were shocking. A one-day job started at $9,500 before dropping thousands of dollars in minutes. A larger job went from $22,000 to $19,000 with no real explanation. It became clear this wasn’t professional estimating—it was predatory pricing aimed at someone they assumed wouldn’t question it. Another plumber later completed one of these “$9,500 jobs” in a couple of hours. When their representative finally came out, the solution offered was to simply “patch and paint” over everything. No addressing the rodents, no correcting the unsafe wiring, no accountability. Just a superficial cover-up of the damage their crew left behind. And then we never heard back from them. Miss Tina relies on others to help her because she is largely blind. She had no way to catch what happened until I stepped in. What’s most painful is that she trusted them. She trusted the explanations, the pricing, and the work—and they took full advantage of that trust. We have since had an independent assessment done, and multiple violations were confirmed. The entire job will need to be redone by a professional. This experience has been devastating for her emotionally and financially. No elderly homeowner should ever be put through something like this. If you have vulnerable family members, please think twice before hiring this company. The photos I uploaded point out that they covered a wall outlet with their hoses making it impossible to access as well as the holes that were left open interior and exterior, also no straps and organized Code violations, several.

M
Miklos Brown

I can’t recommend I Love Sewers Rooter and Plumbing enough! I had a serious issue where none of my drains were working and my whole house was starting to smell. The owner, Carlos, showed up within an hour and immediately ran a camera inspection. He discovered not only a sewage backup, but also tree roots that had grown into my sewer line causing the main issue. Carlos and his team replaced the entire main sewer line with a brand new, high-quality line that’s up to code, and they also installed a 2-way clean out for easy maintenance in the future. Carlos did an amazing job explaining everything to me step by step, showing me the camera footage, and making sure I understood exactly what needed to be fixed. The whole process was professional, efficient, and stress-free. If you ever have plumbing problems, I highly recommend calling the I Love Sewers team they saved me from what could have been a nightmare!

Business details

Phone
(626) 764-2570
Address
15902 Halliburton Rd, Hacienda Heights, CA 91745, USA
Hours
Open 24 hours

Service area

Based in West Covina. Serves 38 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

I Love Sewers Rooter And Plumbing Sewer Specialties Inc

4.9
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