I Love Sewers Rooter And Plumbing Sewer Specialties Inc
Plumber · West Covina, CA · Open 24 hours per Google listing
Our verdict
4.9 stars / 206 reviews; fast_response in 3 of 5 analyzed reviews with camera inspection, hydro-jet, and cleanout install documented same visit — but 1 review alleges $19k job left an 87-year-old's walls open for 2 years with rats.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
fast_response in 3 of 5 analyzed reviews; on-site within 30 min to 2 hours for urgent sewer calls, camera inspection included before any work begins
1 cited review
“They arrived within 30 minutes, diagnosed the issue right away, and clearly explained all my options. They were super friendly and knowledgeable, walking me through everything as they worked and even showing me the footage so I could see for myself.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Root intrusion correctly identified after other plumbers failed; permanent fix (jetting + cleanout install) with before-and-after video documentation under warranty
1 cited review
“Our main sewer was backing up repeatedly. Other plumbers kept snaking the line with no permanent results. I Love Sewers came in, ran a proper inspection, and found deep root intrusion. They jetted the line and installed a cleanout so we wouldn't have this issue again. Everything was done under warranty, and I got full documentation with before-and-after video.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star review alleges $19,000 job on an elderly homeowner left open wall holes for 2 years, enabling rat intrusion; wires cut and work described as rushed and uncaring
“This company took advantage of an elderly woman who could not read or understand the contract she was signing. She trusted them as licensed professionals, and instead she ended up with open holes left in her walls for two years. Those openings allowed rats to enter her home.”
Only 5 reviews analyzed; thin evidence base means the 1-star allegation carries significant weight relative to total data volume
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Paid $19,000.00 I normally do not write reviews, but what happened to Miss Tina, an 87-year-old handicapped homeowner, deserves to be publicly documented. This company took advantage of an elderly woman who could not read or understand the contract she was signing. She trusted them as licensed professionals, and instead she ended up with open holes left in her walls for two years. Those openings allowed rats to …”
Positive
“Yesterday I had a major issue with my kitchen sink. It was completely backed up and not draining at all. I tried every DIY trick I could think of, but nothing worked. After reading all the great reviews on Yelp and Google, I decided to give I Love Sewers Rooter and Plumbing a call, and I’m really glad I did. When I called, Brittany was very helpful and quickly scheduled a technician named Nico. He arrived within …”
“I was so impressed with this company and so appreciative that they were able to come out so quickly. They arrived within 30 minutes, diagnosed the issue right away, and clearly explained all my options. They were super friendly and knowledgeable, walking me through everything as they worked and even showing me the footage so I could see for myself. I really valued their honesty, transparency, and professionalism. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 206 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire I Love Sewers Rooter And Plumbing Sewer Specialties Inc?
Best for
- Sewer line repair and replacement
Hire if
- You need fast same-day or after-hours response
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own I Love Sewers Rooter And Plumbing Sewer Specialties Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
I Love Sewers Rooter And Plumbing Sewer Specialties Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: West Covina · Chino Hills · Villa Park · Mount Wilson