Hugo Plumbing Co
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 64 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 64 Reviews Tell Us
Emergency Response
Fast emergency response and same-day completion: 3 of 5 reviews explicitly mention rapid arrival, quick diagnosis, or same-day repair completion
Responsive scheduling staff: receptionist Barbara scheduled calls quickly and crews called ahead to confirm arrival
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Thorough workmanship with quality checks: crew divides tasks efficiently, performs multiple inspections before leaving, and uses quality fixtures with warranties
Communication
Responsive scheduling staff: receptionist Barbara scheduled calls quickly and crews called ahead to confirm arrival
Pricing
Pricing positioned as fair and reasonable relative to competitors: 4 of 5 reviews mention affordability or fair pricing without upsells
Customer reviews
Reviews from Google, Yelp & more
Great people. Excellent service. Fair pricing. Highly recommend! Best home maintenance service I've had ever. Thanks Hugo Plumbing!
These guys are the best very fair and fixed the problem very fast…look no farther these guys are great.. ty Robert Hugo!!
I had 3 toilets changed out. Hugo Plumbing was reasonable in today's times compared to many larger chains. The crew was on time and very professional. I decided to use their toilets for quality and warranty. IThey immediately separated to divide and conquer. They were quick but very thorough. The last installer checked 3 times before he left to make sure everything was just right. They are also family owned. I'll be using them for future plumbing needs.
I have used Hugo Plumbing a few times. We had water heater replaced once. They did a great job and replaced it the same day. We also have tree roots in our pipes. They have come out several times to help with that issue. Great service. Very knowledgeable. Local family owned company in Bartlett. Very happy with service and highly recommend them.
We had a leak in our front yard. Called for service and Barbara got me scheduled quickly. Bryan and John called and arrived on time. Found the leak very quickly and repaired in less than an hour. These guys were exceptional. Hugo’s will definitely be our first call for any future needs. Very affordable which is wonderful.
Business details
Service area
Based in Bartlett. Serves 5 nearby cities within 20 miles:
Hugo Plumbing Co