Hours Plumbing, LLC
Plumber · Portage, IN · Open 24 hours per Google listing
Our verdict
4.0★ across 29 reviews but only 5 analyzed — wildly split: 3 five-stars vs 2 one-stars. Two 1-star reviews document no-shows and ghosting on estimates; 3 five-stars cite same-day fixes and sewer work done right when others refused.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Solved a clogged sewer line in a cramped spot that 2 other companies refused, completed quickly — cited by jay mad (review 6c1GjrG1uOGFGoDbqA1Y).
1 cited review
“Collin the owner of Hours plumbing came out to fix my clogged sewer line. They were able to rod out the drain which was in a very unusual and cramped spot that 2 other companies said could not be done and the other companies wanted to charge me a lot more.”
Same-day fix of leaky crawl-space pipes plus next-day shower install mentioned in 1 of 5 reviews (FoFTmL8qQagi7RoeBCTj).
1 cited review
“I asked Hours plumbing to fix some leaky pipes in the crawl space coming from my laundry room. He came out and was able to fix it the same day.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
2 of 5 analyzed reviews document no-show or estimate ghosting — for a 29-review plumber that rate (40%) is a significant reliability signal.
“No show at 8AM. Tried to call at 8:15am and got voicemail... tried to call again at 8:30AM, was manually sent to voicemail and then got a text that said "in route"... with no further communication beyond that...”
1 more cited review
“I called and texted and called for weeks with no answer and no return call. I almost lost the house to another bidder due to him lying and ghosting me.”
No-show on confirmed 8AM appointment and sent to voicemail when customer called — documented in 1-star review (u39taasmwATgIocPrn3r).
“No show at 8AM. Tried to call at 8:15am and got voicemail... tried to call again at 8:30AM, was manually sent to voicemail and then got a text that said "in route"... with no further communication beyond that...”
Ghosted a customer waiting on a re-piping estimate for weeks despite multiple follow-up calls and texts — 1-star review (pCBphGKguW78APAPclad).
“I called and texted and called for weeks with no answer and no return call. I almost lost the house to another bidder due to him lying and ghosting me.”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called this company to do an estimate of re-piping a house I was buying. I sent my realtor across town to let him into the residence. The guy said he would send me an estimate. He never did. I called and spoke with him, I told him I am waiting on his estimate to make my offer on the home, with costs considered. He said he would email it. He never did. I called and texted and called for weeks with no answer and no …”
“Setup a next day estimate / install for 8am as my current water heater began leaking from the tank and needed to be replaced. Was happy with the fast initial response/ scheduling, and what seemed like a fair estimate... currently being on 7/12 work schedule / nightshift... with 2 roomates I dont want having to take cold showers. No show at 8AM. Tried to call at 8:15am and got voicemail... tried to call again at …”
Positive
“The owner 1st off is so professional! I had to have him rod my sewer and install new piping in my rental home. He was done in a matter of hours. Then I had him to install my shower and run the pipes for my new shower system he did a beautiful job. Then he recommend me a beautiful whirlpool tub that he installed. Only to find out it had a crack in it. He removed the tub took it back to the store. He had them …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 29 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2025.
Should you hire Hours Plumbing, LLC?
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Hours Plumbing, LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Hours Plumbing, LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Portage · Hammond · Valparaiso · Chesterton