Hourican Plumbing & Heating, Inc.
Plumber · Arlington, MA
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Our verdict
Emergency-ready plumber with exceptional responsiveness—showed up within an hour on Memorial Day and on short notice during freezing weather—backed by flawless 5/5 Google ratings and honest upselling restraint.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: arrived within 1 hour on Memorial Day holiday and came same-day on frigid emergency repair (2 of 5 reviews explicitly mention rapid response to time-sensitive situations)
1 cited review
“came over on frigid day, tackled repair on spot”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Honest pricing practices: actively steered customer away from unnecessary bathroom work rather than upselling (1 review)
1 cited review
“came over on frigid day, tackled repair on spot”
Professional workmanship across multiple job types: entire team consistently described as 'true professionals' on heating system installation, valve repair, toilet fixes, and water heater replacement (3 of 5 reviews)
1 cited review
“impressed by quality of work, every member true professional”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Flexible scheduling: accommodated same-day appointments and work-from-home customer schedules (2 of 5 reviews)
Cited in 2 of the 5 reviews we analyzed.
Clean, respectful site conduct: crew left area cleaner than found it and followed COVID protocols; work was unobtrusive (2 of 5 reviews)
1 cited review
“came over on frigid day, tackled repair on spot”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I had heard great things about Hourican Plumbing, so I reached out when our heating system starting acting up. Im so glad I did! Pauric found time to come over on this frigid day and tackled the repair on the spot so we wouldn't be without heat. He was extremely professional and followed Covid protocols carefully. He was efficient with our time and left the area cleaner than it was when he started. When I asked him …”
“Our friends recommended Hourican Plumbing to us and we’re very grateful. We needed to repair a malfunctioning valve controlling the water coming into our house and Pauric and his team treated us like we were long-time clients from the get go. They were friendly, knowledgeable, and went out of their way to get the job done quickly, even coming over on short notice as soon as the town offered a window to shut off the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 24 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2021.
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Find plumbers near you
Hourican Plumbing & Heating, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Somerville · Andover · Westford · Topsfield