Horsetooth Heating, Air & Plumbing

I had Jacob & Lael come to my house to replace the 17 year-old water heater. They were on time Professional nice did an amazing job and made sure everything was in working order. I really don’t know how much more you could ask. Just a fantastic experience. I would recommend Horsetooth heating and air and feel confident that they would make me look good thank you.!

We had an excellent experience with Horsetooth Heating and Air! Last month, a different local company overlooked our blown furnace motor, which created a hazardous situation. After a recommendation from the fire department, we turned to Horsetooth Heating and Air, and they were incredibly helpful right from the first call—clearly explaining our options and accommodating the mistakes that were made from the other company. Ben was fantastic to work with; he patiently helped us select the right equipment and made sure the whole plan fit our needs perfectly. The installation team—Damion, Roman, and Lars— worked very timely, professionally, and knowledgeably. The owner, Kyle, even stopped by on the final install day. They kept the work area inside and outside of the home clean throughout and even added helpful labels on the new units (like filter change instructions) so we’d know exactly what to do going forward. We can’t recommend Horsetooth Heating and Air highly enough. We’re thrilled with the new units we have, and we have complete confidence in the quality of their work!

1. Realistic & competitive estimate. 2. Professional courtesy for unexpected issues (on my side, not theirs) 3. Replaced 2 water heaters. 1st for slab floor. 2nd everything else. 4. Replaced a few other big ticket "plumbing" items as well. 5. These guys know what they're doing. Thanks again Horsetooth Heating & Plumbing!!

The whole team at Horsetooth Heating Air & Plumbing are absolutely excellent. I was contacted immediately after requesting a quote online and had clear, incredibly prompt, thorough communication with the entire team for scheduling (Misha), quotes, questions, rebates and education on the projects we hired for. Jay S provided our quotes (HVAC and insulation) and was so knowledgeable, informative, reliable, enthusiastic, and accomodating to ensure we had each and every one of our questions answered thoroughly. The subcontractors for insulation (Koala: Sergio and team) were excellent and Horsetooth communicated all aspects of the job well so the job went smoothly. The HVAC team was top notch and dedicated to excellence in both install and in respecting and caring for the workspace. This was a seamless experience where we felt listened to and valued and the entire team earned our trust and business. I highly recommend Horsetooth for a variety of home products. They deeply care about doing right by their customers and doing the job well. Thanks Horsetooth!

I can always count on Horsetooth HAP to do a job well. In particular their technician, Justin. Justin has been to our home on several occasions to do plumbing, install a water heater and his last visit was to replace an old bathroom sink faucet with a new one. The old one was completely rusted and hard to remove but Justin was able to complete the replacement. He is diligent, courteous, clean, detail oriented, respectful of property, and knowledgeable. He is a true professional and keeps you informed throughout the process. When the job was completed he performed a courtesy household water pressure check. Justin is an asset for Horsetooth HAP and is the kind of employee that I would want working for me. This is a quality company that I highly recommend without any reservations.

Horsetooth Heating and Air DID NOT complete work for me, so this is less a reflection of craftsmanship as it is a affirmation of their communication practices, work ethos, and integrity: I asked Horsetooth to provide an estimate for air sealing and insulation replacement for our FoCo home. Jay gave a very thoughtful evaluation of the property and even gave me a recommendation for a competitor to get a fair bid. After reviewing the scope of the project Horsetooth told me that the job could probably be handled by a sub-contractor rather than going through their company (in an effort to save the customer money). I appreciated the honesty and their ease of communication. IF their quality of work is reflective of the customer experience I had, you'll be in good hands.

Horsetooth HVAC is definitely a 5 star company in every way. On examination our poorly functioning 20 year old system was near total failure. My son is a 100% disabled Vet and heating and AC are vital to him. Realizing total replacement was necessary but would be difficult in many ways- Horsetooth HVAC pursued a program for total system replacement. They coordinated with Rheem, FOOTHILLS Electric and Wounded Warriors for the total replacement. The team were so kind, professional and skilled as they carried out the miracle! The work was done to the highest standards and with such respect! We totally recommend this company and my son is now in a safe and comfortable environment. We recommend them highly and appreciate this company in every way!!

Had Taylor come for a HVAC maintenance and it was an amazing experience. It was our first time using Horsetooth Heating, Air & Plumbing's and Taylor spent over two hours working on our system testing it, cleaning it, and getting it into great condition for the season. He then took the time to talk with us about what he did and how the system was working. We appreciated that he didn't try to upsell us on a bunch of stuff as has happened to us in the past by other companies. Everything from scheduling, to the appointment, and post-visit follow up has been great. We are happy to have found our new go-to HVAC company and 10 out of 10 would recommend!

Tech thought issue was gasline was closed. I stressed it was not the issue. I closed the valve in the event of a leak. I shared that when I turned the unit on it did not click or attempt to light. I shut everything down before tech arrived for 4 hours. It apparentely started right up when he arrived. I explanied what I noticed. He then checked component that was sensitive and clicked on and off. He ordered the part and will install at a later date. He suggested I tap the sensor if the unit did not fire up.

Josh did a routine service check yesterday on our HVAC installed by HHA&P last summer. He discovered the humidifier was not properly installed/working and fixed that for us. He also educated us on the condensate filter, which we had no idea existed and needed to be monitored. I'm disappointed these were missed in the original install, but I also understand a new HVAC system is a large project and things happen. Thanks again to Josh for being so thorough in his inspection and taking the time to educate us.

I had an outstanding experience with Horsetooth heating & air! From start to finish, everything was smooth, professional, and efficient. Josh, the technician, was great - knowledgeable, friendly, and incredibly thorough in explaining what needed to be done. He went above and beyond to make sure everything was working perfectly before he left. It’s rare to find someone who takes such pride in their work. I highly recommend this company, and if you can request Josh, definitely do - you won’t be disappointed!

We had a great experience with Horsetooth Heating Air & Plumbing replacing our water heater, furnace, and AC. From the beginning, Ben was very responsive and helpful with quotes. Misha provided excellent service and support with scheduling and all my questions. And all the technicians were fantastic - they provided great service, were knowledgeable, and very respectful of our house: thank you Jacob, Dylann, Lars, John, Jay, Josh, Steve and Taylor. We would highly recommend Horsetooth.

I was nervous to call a company for a water heater issue, my friend was busy and I needed hot water assp. I'm so glad I called these guys!!!!! Great experience, the men were extremely knowledgeable. They found and corrected issues from past installs, what a good friend I have jkjk! But I highly recommend this company and sorry to my friend, but I'll be calling them with any issues going forward 😜. Thanks for getting me scheduled ASAP and the awesome work!!!!

We had Horsetooth Heating, Air and Plumbing come out for some more intensive cleaning for our HVAC before the winter weather starts. We were happy to see that Josh, our last technician, was the one to come out again. He was on time, very efficient and communicated well. He explained the process and what the results would be. Very happy with his professionalism and expertise. We are looking forward to seeing him again for our next maintenance!

I can't say enough good things about Horsetooth Heating, Air & Plumbing! They came and took care of my furnace when the company who installed it less than 6 months ago, wouldn't. They found an issue with my water heater that could have been detrimental and were out the next day installing a new water heater. Both the furnace and water heater guys took their time explaining the issues and resolutions and fixed them quickly. Love these guys!