Horner Plumbing
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Based on review analysis
1 concern
Pricing fairness dimension scored 0/100 despite perfect workmanship scores—suggests systematic customer complaints about costs that are absent from these particular 5 reviews
Trust Score: 0/100 · Based on 70 reviews
Solid pickOur Verdict
#6 of 8 in Pewaukee, WI
- Emergency and same-day calls
- Complex installs and remodels
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 70 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no pricing, billing, or service complaints mentioned
Pricing fairness dimension scored 0/100 despite perfect workmanship scores—suggests systematic customer complaints about costs that are absent from these particular 5 reviews
Quality & Professionalism
All 5 reviews praise workmanship quality, professionalism, and attention to detail across renovation, fixture, and emergency work
Thorough diagnostics and proactive advice—Bret identified additional potential problems (locked/inverted valves) beyond the original scope
Communication
Exceptional emergency responsiveness—scheduled water heater replacement within minutes on a Sunday and installed Monday morning
Office staff (Erin) praised for scheduling efficiency and communication during emergencies
Pricing
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no pricing, billing, or service complaints mentioned
Customer reviews
Reviews from Google, Yelp & more
I had Horner Plumbing do the Plumbing work for my addition/renovation project. I couldn't be more pleased with the work. From the rough phase to the finish everything was done with professionalism and care as if it was their personal home. From service to renovation to new home to commercial I have no doubt that they will exceed your expectations like they did mine!
Very positive experience! Wall hung toilet in a residential bathroom Not the normal toilet Horner sent out an experienced Plumber who was very knowledgeable with the wall hung toilet I will definitely call them again and refer them to my friends and family Thank you so so much!
Unfortunately, several plumbing issues were either missed during the inspection or noted but not addressed by the seller before we actually purchased the house. Bret helped us work through each of them by clearly explaining what needed to be done and walking us through everything so we felt comfortable with the work being performed. He also went above and beyond by pointing out a few additional items that could potentially cause problems down the road, like valves that were locked shut or installed upside down. His suggestions gave us confidence that our plumbing is now in good working order. Bret was professional, knowledgeable, and very thorough. We truly appreciated his honesty and attention to detail. Erin in the office was also great to work with and very helpful with scheduling, payment and communication. We highly recommend the Horner Plumbing team if you’re looking for a plumber you can trust.
High praise for Horner Plumbing’s exceptionally kind, efficient, and reassuring response to our recent water heater emergency which occurred on a Sunday. Within minutes Erin promptly scheduled a replacement unit for installation first thing on Monday morning. With CJ’s prompt, polite, and professional service, our new unit was soon expertly installed. What a comfort to know that Horner Plumbing is there for you in an emergency!
GLEN did a fantastic job in replacing 3 new vanity faucets. He was courteous, professional, and was glad to answer any questions I had. I will not hesitate to refer HORNER Plumbing to anyone who needs work done.
Business details
Service area
Based in Pewaukee. Serves 19 nearby cities within 20 miles:
Horner Plumbing