Home Team Plumbing, Inc
Plumber · Largo, FL · Open 24 hours per Google listing
Our verdict
Split reputation: 71 five-stars but 20 one-stars out of 100 analyzed (consistency 0.33); fast_response in 22 reviews but pricing disputes and surprise-fee accusations in at least 3 reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Fast-response theme in 22 of 100 reviews; same-day service cited 12 times; Sunday visit documented with no premium surcharge mentioned in one 5-star review.
2 cited reviews
“Josh came out on a Sunday when my whole house was backed up. In no time, all my trouble was flushed away. He was polite, professional and very quick. I loved that he made double sure the problem was resolved before leaving. It didn't cost me an arm and a leg to get this taken care of on a Sunday and that was a nice bonus.”
“The response time from the company was great, same day got someone out to fix a clogged toilet. However, their pricing is VERY expensive. They do a free estimate, but the pricing to do the work is STEEP. $588 to pull a toilet auger the line and put the toilet back.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Drain cleaning and toilet repair handled quickly in multiple 5-star reviews; fair_pricing theme in 5 reviews with 'reasonable prices' noted.
1 cited review
“Josh came out on a Sunday when my whole house was backed up. In no time, all my trouble was flushed away. He was polite, professional and very quick. I loved that he made double sure the problem was resolved before leaving. It didn't cost me an arm and a leg to get this taken care of on a Sunday and that was a nice bonus.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Surprise fee allegation: 1-star review claims a $188 'free diagnostic' turned into a forced charge with tech refusing to leave until paid.
“Horrible service. Got scammed out of a $188 diagnostic fee just to provide a quote for repairs when they said it was going to be a free service quote. Threatened to not leave the house when we said we didn't want to pay. Avoid at all cost!”
Red flag
Workmanship complaint spanning 4 visits for same faucet leak over 9 months without resolution; 30-day warranty cited as refusal to remedy ongoing failure.
“Called them in January 2014 for a leaky sink. They said it needed a new faucet even though it was only two years old! they installed a new faucet, which cost me $263 with the faucet and it was still leaking same place!! Long story short, four visits....still leaking!!!!”
Red flag
Emergency responsiveness failure documented: caller held on hold for 2+ hours during active business emergency, never connected to dispatch.
Cited in 1 of the 100 reviews we analyzed.
Pricing is steep and inconsistent: $588 charged to pull and reset a toilet (under 1 hour) per one 3-star review; 'expensive' theme in 3 reviews.
“Called them in January 2014 for a leaky sink. They said it needed a new faucet even though it was only two years old! they installed a new faucet, which cost me $263 with the faucet and it was still leaking same place!! Long story short, four visits....still leaking!!!!”
1 more cited review
“The response time from the company was great, same day got someone out to fix a clogged toilet. However, their pricing is VERY expensive. They do a free estimate, but the pricing to do the work is STEEP. $588 to pull a toilet auger the line and put the toilet back.”
Review consistency score 0.33 — unusually wide spread with 20 one-stars alongside 71 five-stars signals highly variable tech-to-tech quality.
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“So, if you have a plumbing emergency- don't bother calling the Drain Team. It's been almost 5 hours now since I first called them and they aren't even following up. When I called back after 2 hours- they put me on hold and then never picked up again. I had to have our business owner call them from her phone and they answered right away. Not the best service to leave a salon hanging all day, especially one that you …”
“Horrible company to work with.The employees are this disrespectful HIGHLY DO NOT RECOMMEND....I FOR SURE HAVE THE CORRECT COMPANY THE CUSTOMER SERVICE WAS HORRIBLE”
“The Drain Team, hmm, named for draining your wallet. I had a plumber come out, he went over costs, which by the way, there's a cost for everything it seemed. I decided to have him snake it since it was a priority with the toilet water leaking over into the shower. The plumber finished and things worked for awhile, a day or so. The plumber said he can't go on the roof due to not being allowed cause they can …”
Positive
“We had a leaky faucet that needed to be replaced. Home Team Plumbing came out immediately and replaced the faucet without issue and were finished very quickly. The faucet looks and works great!”
“My experience with Zack was exceptional! He was knowledgeable, friendly and really cared about the customer viewpoint. It is very rare now days to get this level of service all in one place. Thank you so much for your professional installation and kindness to understand what was needed!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Home Team Plumbing, Inc?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Home Team Plumbing, Inc?
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Find plumbers near you
Home Team Plumbing, Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Largo · Dunedin · Sun City Center · Terra Ceia