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Pricing fairness scored 0/100 while all other dimensions scored 89 95: extreme discrepancy suggests either severe hidden pricing issues flagged elsewhere or incomplete review data on cost transparency
Trust Score: 0/100 · Based on 144 reviews
Solid pickOur Verdict
#5 of 9 in Alamogordo, NM
- Emergency and same-day calls
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
- You're highly price-sensitive
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 144 Reviews Tell Us
Emergency Response
Emergency response under 30 minutes: one reviewer reported plumber arrival in less than 30 minutes for a bathroom flood during evening hours
Same-day service availability: responded to emergency calls and completed repairs on the same day, including during holiday periods and extreme heat
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Pricing fairness dimension scored 0/100 in synthesis analysis—no reviews in sample provide pricing details or cost comparisons to evaluate actual fairness, creating data gap
Pricing fairness scored 0/100 while all other dimensions scored 89 95: extreme discrepancy suggests either severe hidden pricing issues flagged elsewhere or incomplete review data on cost transparency
Quality & Professionalism
Thorough workmanship: multiple reviews highlight problem-solving beyond the immediate issue, including troubleshooting existing systems and follow-up repairs
Pricing
Pricing fairness dimension scored 0/100 in synthesis analysis—no reviews in sample provide pricing details or cost comparisons to evaluate actual fairness, creating data gap
Customer reviews
Reviews from Google, Yelp & more
Antonio was in and out and very polite! I’d highly recommend hsc! It’s even Memorial Day!
HSC did a phenomenal job installing our new commercial grade water heater, softener and filtration system. If you need a company that is punctual, professional, and reliable HSC is your company. In addition to the full install, they trouble shot our existing softener loop and made sure the new drain location for the softener was adequate for the amount of water that would need to flow through that pipe. I look forward to having them back for a bathroom remodel!
Perry Hisaw and his team saw that a sudden natural gas leak was fixed in a timely manner. Their reply to our initial call, repair, and resolution were all effected in a timely and professional manner. We have confidence in their customer care and the quality of their work. You can too!
Toilet flooded bathroom during evening hours & they got an experienced plumber to our home in less than 30 minutes. Took a couple hours to find & fix the problem, but "Rooster" was a rockstar and kept at it until everything was resolved. Very much appreciate how quickly he got there & his determination to protect our place from additional damages.
We had a 30 year old MasterCool that went out before summer. The folks at at HSC replaced it with an AeroCool. Great service and cooler. Two months later, the float went out. HSC, came out same day and replaced it in 100 degree weather. Fantastic. Highly recommend!
Business details
Service area
Based in Alamogordo. Serves 1 nearby cities within 20 miles:
Home Service Contractors