Home Care Plumbing, Inc.

Very responsive and communicative. He kept me posted on arrival time and showed up on time. My shower head was dripping and now seems to be fine. He asked me to call him back if there are any issues.

Hosam is the kindest, most honorable, most knowledgeable, and professional plumber I who has ever worked on any of my homes. He responded quickly to my call for help with plumbing issues and was reasonable in the charges for his service. I give him my highest recommendation. I’ll always call on him for plumbing issues and recommend you call him, too. If you’re looking for “the best”, look no further. Hosam is the best!!!

Hosam was friendly, prompt and knowledgeable. He replaced two shower heads for me and went out of his way to purchase the spare parts needed to complete fixing a leaky shower faucet all at a reasonable cost. I highly recommend Home Care Plumbing Service to anyone in need of reliable and top-notch plumbing services. Thank you for the outstanding work!

Called in early November about a water heater replacement under warranty since this company is apparently the company the manufacturer works with in my area for this sort of issue. Technician came out, said they didn't have the part in stock, would have to order it, they'd get back to me when they had it. Waited until December, and having heard nothing, called them back. Was told that I had declined service. I found this strange since I had not talked to them. They called me back later that day to tell me that they didn't want to do the work since the manufacturer didn't pay them enough. I reiterated that the manufacturer had referred me to them and told me they would cover the labor, and the gentleman I spoke to said he would call the manufacturer to follow up. Waited a week, no contact, called back, was told the same story. So the one star review is for being part of some manufacturer program but not honoring that, and total lack of communication.

This company is beyond disappointing to deal with. They replaced a sink and a tankless water heater in my garage. After their services they garage keep getting flooded. They came back and charge to re do the job they had already perform. Save your self some money and reach out to someone who will actually do the right thing

Hosam repaired a leak in my upstairs shower, replaced my bathroom sinks & faucets, replaced a leaky hose bib and moved the recirculating hot water so I now have hot water right away in my kitchen. Hosam responded quickly to come out to give an estimate and was also available very quickly to do the repairs and arrived at the scheduled time. I feel his price was reasonable and he kept me informed along the way of issues and concerns. He checked with me to make certain I was satisfied each step in the process and made a follow up call the next day to make certain everything was working and that I was satisfied. My shower leak presented a challenge and required him to go to 4 different suppliers in an attempt to find a part that would solve the issue without tearing out my shower. He was successful in resolving the issue, but it set him back timewise. With my agreement he stayed on the job until 9:30 p.m. in order to complete everything. That is dedication! He was also able to fix my leaky hose bib without tearing out the stucco or having to weld the pipe as others said was necessary. Thank you, Hosam, for resolving so many of these issues that I had been putting off. It is a great relief and I would recommend you to others.

I called in a bit of a panic/emergency as I found a leak in the wall of my garage right around the fire suppression pipe, and quickly discovered the disconnect/shut off valve had failed. Pablo was dispatched within the hour and was able to help get the water shut off, isolate the leak rather quickly and help determine what needed to be done to fully repair the entire situation. He didn't have the parts on-hand (it was late in the day unfortunately for me), and though he tried his best, we did have to shut the water off for the night. The following morning though, he really hit the ground running! The entire leak/problem was solved, new shut off valves installed, and water service restored well before noon! I knew the cost was going to be a bit high, since the pipes were copper and we needed 2 full shut off valves replaced, but even with this the price for parts and labor was quite reasonable! I really appreciate the effort Pablo made, knowing that the odds were against him at the start without the proper parts, and with being transparent and honest with what was needed for the repairs. Very happy overall!

Every interaction we've had with Plumbing Care has been a 10, and we've utilized their services at least 7 times over the years, both inside the house and exterior. Their upfront customer service is very good and we have always been able to get an appointment within 24 hours. Today Alvictor gave us a heads up before arriving on time and efficiently getting to the problem (cold shower needed a new cartridge) and solving it. He explained in terms we could understand what was needed. Whenever we asked questions he had answers, kept the work area clean and dry, and quickly got our hot showers going again. He explained the number correlations on our hot water heater and turned the setting back to normal. I had cranked it sky high to (ineffectively) squeeze out some hot shower water. He's a nice guy, extremely polite and we would have him back in a heartbeat for plumbing problems large or small.

I had their service for checking leaking problem under my fridge, and a guy called Victor came and advice me that the leaking is not from pipe but should be from my fridge, and he event help to enter my crawl space to check to make sure there is no leaking from pipe. cut the story short, at the end, he was about to leave without charging me on checking my leakage, and he checked my water pressure, and found it is too high, suggest that I should install new PRV to prevent water pipe might burst if pressure is too high. He did not really push me to change, but I think it makes sense to change since the house is a bit old. In short, he provided a great work on installing new PRV and value. Not sure if they offer the best price as I did not compare with others, but I am satisfied with their pro-service and attitude when working on my project.

I wanted an automatic shutoff valve to install in my home in case of a water break/leak. I called plumbing' care and they said they install the Flo Moen. Made an appointment and Alex came out to install it. The next day I noticed that the Moen App wasn't updating the water usage and flow rate, so Moen couldn't learn what is a typical water flow in my house and usage is. I called Plumbing Care and Alex came out the same day! He called Moen, attempted to troubleshoot it but no luck. Moen then said that they will send a replacement part. They did, I received it and called Plumbing Care again to install it. Alex and Alexis came out the next day and installed it and all is working well!!! It came with a one year warranty and they honored the labor and parts!

We had water leaking in the living room ceiling from the upstairs bathroom and I called Plumbing care for service. They gave me a window of 2-4 pm on the same day. Keith and Mario showed up on time and went straight to work. Keith was spot on where to cut the ceiling to find the leak from the bathroom drain. Keith came back with Alan the next day with the supplies needed for the repair and finished the job as well as replacing the upstairs toilet. Keith is very knowledgeable and efficient, but most importantly, he is friendly and professional. Keith and his crew were fantastic and deserve recognition for their services. Plumbing care personnel and quality work are good indications of a well-managed company. I am now a loyal customer. .

Watching these plumbers try to figure out what was wrong with my plumbing and causing my leak was like watching THE THREE STOOGES. THEY WERE CLUELESS! The poorest communication and service I've ever received from any kind of a business. They cut into and ripped open numerous drywall portions of my garage, including areas that didn't even have pipes. They obviously didn't have the proper equipment nor the knowledge to know there were no pipes in the walls that they were tearing the drywall off. That created an expense that I have to pay out of pocket to repair that is not covered under the contract with them through HomeServe, my Plumbing insurance company. Don't waste your time; find a decent plumber who knows what they're doing.

Had a home drain-sewer backup and made appointment for next day visit. Plumber showed up as scheduled and plumbed the line with a 50 foot rooter power tool. Tech was professional and I would have no complaint except for one critical issue --the price they charged. The tech was here for 30 minutes and the charge a whopping $ 448.00 for this service. His excuse was he estimated the job at $ 448.00 and he did the work so I have no grounds to complain. I called the company and they said the plumbing business is risky and they have to charge high prices. My recommendation is don't use this plumbing company. This was a rip off price for this work. They say they do work "based on the job" and not the time to do it. Really?

I cannot express enough gratitude for the exceptional service provided by Home Care Plumbing Service. From the moment I called to report issues with my water heater, they were prompt, professional, and incredibly knowledgeable. The technician who came to inspect and fix the problem was not only skilled but also courteous and respectful of my home. They diagnosed the issue quickly, explained it thoroughly, and efficiently repaired it, restoring hot water to my household in no time. Their attention to detail and commitment to customer satisfaction truly set them apart. I highly recommend Home Care Plumbing Service to anyone in need of reliable and top-notch plumbing services. Thank you for your outstanding work!

We had a leak in the main water line going to our house, buried in our front yard somewhere. Plumbing Care fixed it for us and I am very happy with their workmanship and the overall experience! I thought the advice we got from Plumbing Care was the most "on the nose" compared with others who consulted. Also, their price was reasonable. Previous plumbing work I've had done here in the East Bay has been extremely expensive so I was glad to be working with Plumbing Care this time. I will definitely call them the next time I need plumbing work done! Keith, one of their Field Supervisors, was particularly good to work with. Allan did the actual work and he did a great job. Best of all - the leak is fixed!