Hines Plumbing Inc
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Confirmed by reviews
Mid-Range
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 81 reviews
Our Verdict
#1 of 12 in Portage, IN
- Emergency and same-day calls
- Complex installs and remodels
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 81 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Quality & Professionalism
All 5 analyzed reviews cite professionalism (themeCounts.professional=5); specific named techs Jack and Sam praised across multiple reviews (PGw2onPhInYuYe0lqMIa, X62tq0H0zFBMd7svu0gx, HaiSbE924X4SrKRqmQhv).
Customer reviews
Reviews from Google, Yelp & more
I had Hines come out and fix a drip coming from my well water tank control box, as well as install a larger whole house filter for me. Jack and Sam were awesome, incredibly knowledgeable, and went above and beyond with some of the quirks that presented themselves during the job. Would absolutely recommend this company and plan on using them again in the summer to upgrade some outdoor water spigots. Kudos to Jack and Sam again for going above and beyond.
100000☆s for the entire staff. First there's Stephanie. She was the friendliest and most courtiest receptionist I've ever spoken to. Next there is Jack, again friendly, courteous and on time. Finally there's Sam. He did an excellent job completing the task at hand. And it didn't cost me thousands. Honest good work to the entire staff at Hines Plumbing. I recommend then for your plumbing needs and wants for an honest price.
I needed a rough in done for a commercial business. Matt was professional, focused, did the work in a timely fashion, and had great suggestions for my ADA restroom! I'd give 10 stars if I could! Thanks Matt! Great job!
How many ways can I say "thank you" to Jack and Sam?! In the middle of the night our main water pipe burst and city had to turn off our water. Jack and Sam came early morning to help assess situation and recommended a restoration company to begin damage assessment and repair. Once that was done, they came back in the afternoon, fixed the pipe and waited for the city to come turn the water back on to be sure all was well. They didn't leave until they knew the job was good and our pipe was secure and we were safe from another flooding disaster in our crawl space. They were both so kind, thoughtful, good-natured and knowledgeable - I will absolutely recommend Hines Plumbing to anyone needing a fantastic plumbing company and while I hope not to need them again in this type of situation, I absolutely will call on them in the future for any updates/remodels, etc. Thank you so very much, Jack and Sam!
We hired Hines plumbing to finish our basement. They installed a shower and plumbing for a bathroom and wet bar area, put in a back up water sump pump, ejector alarm and reverse osmosis system. They were easy to schedule, showed up on time, worked efficiently and were professional. I also hired them to clean out the tankless water heater. They do a great job, Definitely recommend!
Business details
Service area
Based in Portage. Serves 7 nearby cities within 20 miles:
Hines Plumbing Inc