Hill Plumbing & Air
Plumber · Sumter, SC · Open 24 hours per Google listing
Our verdict
Hill Plumbing & Air holds 4.5 stars on 245 reviews with 100% positive sentiment across all 5 analyzed — Sunday emergency dispatch confirmed, 24-year repeat loyalty documented, and technicians photograph completed work for customer review.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 10 plumbers we've reviewed in Sumter, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Sunday emergency dispatch: Nick came out, stabilized drains same day, returned Monday with Jason to complete permanent repair of broken pipe
1 cited review
“Nick came out on a Sunday because my house drains were backed up. He wasn't able to fix the problem then but got us able to use our drains until the next day. He and Jason came back Monday and professionally fixed my broken pipe. I have used Hill plumbing off and on over the past 24 years and always get great work.”
Major under-house plumbing rebuild completed with photo walkthrough of finished work — two techs, thorough cleanup included
1 cited review
“Charlie arrived promptly on time and immediately got to work. They were professional, answered my questions, and completed the work, including cleanup, in a very reasonable amount of time. Charlie reviewed all of the work, including pictures with me when they were done.”
Warranty honored: motor replacement covered under warranty with labor-only charge; tech offered to come out on Friday despite office closure
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“James and Justice came to repair the dripping faucet in my bedroom. They were friendly, professional, patient and knowledgeable. They offered suggestions and options for me to make an informed decision. Price is reasonable. Will definitely recommend Hill Plumbing”
“Hill Plumbing and Air has been terrific to work with. A few years ago we got a new system and they installed it with no problem. We had only one problem until now. I came home the other day on Wednesday and the system sounded like a plane was taking off. I made a service call to them and Will came out and took a look at it and said that the motor needed to be replaced because the bearings were bad. He checked …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 245 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Hill Plumbing & Air?
Best for
- Emergency and same-day calls
- Complex installs and remodels
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Hill Plumbing & Air?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.