Highland Plumbing Inc
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Mid-Range
Based on review analysis
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Trust Score: 0/100 · Based on 35 reviews
Our Verdict
#1 of 9 in Lockport, IL
- Emergency and same-day calls
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 35 Reviews Tell Us
Emergency Response
Middle-of-the-night call answered; tech on site by 7:30 AM next morning for no-water emergency — strong early-morning rapid response
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Quality & Professionalism
Permanent fix over temporary patches: quoted sinkhole repair correctly when others proposed short-term solutions; pricing cited as great value for the quality delivered
Pricing
Permanent fix over temporary patches: quoted sinkhole repair correctly when others proposed short-term solutions; pricing cited as great value for the quality delivered
Customer reviews
Reviews from Google, Yelp & more
I was very impressed with Highland plumbing. I called them in the middle of the night, knowing I was going to need them in the morning as I had no water. They were at my house by 7:30 in the morning and fixed the problem. They we're very pleasant to deal with. This was my first experience with Highland Plumbing, and they will be the only plumbers I will call in the future!
Highland Plumbing does top notch and high quality work. Have been using Chad and now his sons for 25 years
We first used Highland Plumbing when our bathroom had to be renovated after water damage. They installed the new toilet and sink and did such a great job that we had them back to install a battery backup sump pump, and later to replace our old water heater. Every time, their work was timely, professional, and thorough. They took the time to explain how everything worked, gave us helpful maintenance tips, and never cut corners. The technicians were knowledgeable, respectful, and easy to work with. We’ve been really impressed each time and will definitely keep using them for future plumbing needs.
I have been using Highland Plumbing for my projects throughout the years, including the new construction of my own personal home, and they have consistently exceeded my expectations. What sets Highland Plumbing apart is their unwavering professionalism. From initial consultation to project completion, their team demonstrates expertise and reliability that you can count on. They approach every job, whether big or small, with the same level of dedication and attention to detail. Their commitment to cleanliness is truly impressive. They always leave the work area spotless, taking care to protect surrounding areas and thoroughly clean up after each visit. It's refreshing to work with contractors who respect your property as much as their own. Communication is another area where Highland Plumbing truly shines. They are incredibly responsive, returning calls promptly and keeping me informed throughout every step of the process. Whether it's scheduling updates, project progress, or answering questions, they make sure I'm always in the loop. Having worked with them on multiple projects over the years, including such an important project as my own home's construction, I can confidently say Highland Plumbing has earned my trust and continued business. I highly recommend them to anyone seeking reliable, professional plumbing services.
We had several quotes when we ended up with a sink hole in front of our house. Mostly guys that would fix the problem temporarily and we may have the same issues down the road. Chad and his workers came in and fixed it the right way. We do not have to worry about it ever happening again. He gave us a great price and great service!!! His son was one of the workers. He was a fine young man, very polite and a great worker! I would recommend Highland Plumbing EVERY time you need a plumber!!!
Business details
Service area
Based in Lockport. Serves 20 nearby cities within 20 miles:
Highland Plumbing Inc