Hi-Tech Plumbing & Leak Detect
Plumber · Edmond, OK · Open 24 hours per Google listing
Our verdict
75 of 80 analyzed reviews are 5-star, but multiple complaints flag $800/hr commission pricing and an alleged $10k upsell under the Air Comfort Solutions parent.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Edmond, OK · compare all →
Our opinion, based on the 80 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast 30-minute arrivals and clean, knowledgeable techs cited (themeCounts.fast_response=8, workmanship=15)
1 cited review
“The company had issue with the answering service getting the call out, so I had to wait a while longer than expected, but once they received it they were at my home within 30 minutes. The technician was very professional, courteous and knowledgeable.”
Cited in 2 of the 80 reviews we analyzed — 1 cited review not excerpted here.
Good warranty backing repairs noted by reviewers
1 cited review
“The company had issue with the answering service getting the call out, so I had to wait a while longer than expected, but once they received it they were at my home within 30 minutes. The technician was very professional, courteous and knowledgeable.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Reviewer quoted $1100 to rebuild a sink drain over a sub-$10 gasket another plumber fixed in 5 minutes; commission-based $800/hr pricing
Cited in 1 of the 80 reviews we analyzed.
Red flag
1-star alleges incentivized 5-star reviews ($25 to techs) and a $10k upsell that flooded the utility room
“They blackmail you into giving them 5 star reviews because their technicians get 25$ if you do. they preyed on my fear and ignorance and their solution flooded my utility room and garage and doesn't work even after they fixed it.”
Overcharging on simple jobs is a recurring complaint ($1100 for a sub-$10 gasket; commission-based $800/hr pricing)
Cited in 1 of the 80 reviews we analyzed.
Alleged high-pressure upsell of a $10k service that then failed (Mark S, 1-star)
“They blackmail you into giving them 5 star reviews because their technicians get 25$ if you do. they preyed on my fear and ignorance and their solution flooded my utility room and garage and doesn't work even after they fixed it.”
Keep it in proportion: these concerns are cited in 2 of the 80 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Overcharging for simple repairs. A gasket had come off PVC pipe under sink. Part cost less than $10, took different plumber 5 minutes to complete repair. Hi Tech/Air Comfort wanted to charge me $1100 and rebuild my sink drain that was installed last year. No thank you. Their plumbers work on commission and they charge $800 an hour regardless of what the problem is. It’s like paying a plastic surgeon to remove a …”
“Air Comfort Solutions manages this company. They blackmail you into giving them 5 star reviews because their technicians get 25$ if you do. I’d give them 0 stars if I could. This company is the single worst thing to ever happen to me. They refused to attempt to clear a drain for me and instead sold me a 10,000$ service as a cheaper option than digging up my floor. they preyed on my fear and ignorance and their …”
Positive
“Overall I had a good experience. The company had issue with the answering service getting the call out, so I had to wait a while longer than expected, but once they received it they were at my home within 30 minutes. The technician Amanda Sheppard was very professional, courteous and knowledgeable. What we found wasn't a simple fix, so I had to get multiple quotes. They were a little on the higher side as far as …”
“Levi and Dalton were very professional and friendly. They quickly diagnosed the potential problem and solved it in no time. They were protective of our property and cleaned up very well after the job was done. They asked if we had any questions about the job and solution and encouraged to call again if we had any other plumbing needs. Great representative of the company. Oh, the price was very good!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
5-star Google profile is undercut by a 1-star alleging techs are paid $25 per 5-star review and a $10k upsell that flooded the home — inflation concern, not a cross-platform star gap.
Should you hire Hi-Tech Plumbing & Leak Detect?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Hi-Tech Plumbing & Leak Detect?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.