HB McClure/HB Home Service Team
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Budget-Friendly
Fair Pricing ✓
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No significant concerns in reviews
Trust Score: 0/100 · Based on 3247 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 3247 Reviews Tell Us
Emergency Response
Rapid emergency response—one reviewer reported arrival within an hour of calling for a burst pipe situation
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify consistent weaknesses—one reviewer suggested salesperson could carry product samples and have more install-location knowledge, but this is an isolated suggestion
Quality & Professionalism
Technicians explain work thoroughly and set customer expectations—3 reviewers specifically mention detailed explanations and walkthroughs
Job site cleanliness—multiple reviewers highlight site cleanup and measures to protect homes during work
Communication
Technicians explain work thoroughly and set customer expectations—3 reviewers specifically mention detailed explanations and walkthroughs
Pricing
Pricing described as 'very affordable' in emergency burst-pipe scenario
Customer reviews
Reviews from Google, Yelp & more
Woke up and went downstairs to get some clothes out the dryer to find out my wall had been crying all night like first love broken heart crying(the drywall is done for its bad)...I shut the water line off and call HB McClure they sent Ross out to me within the hour, he was able to find the culprit and cut that part out and put a new section of copper pipe in, he was super friendly and knowledgeable and very affordable. I will be 100% calling again in the future for any plumbing needs even was told they have an electrician there as well. As a new customer it was a solid experience in customer service! Thank you Ross and HB!
Fantastic service! Nick and Connor showed up on time. Took measures to keep as much as possible clean before working. They had the old furnace out in like 45 minutes and started working to put the new one in place. While the furnace was being worked on Connor worked on the outside unit. They realized the wrong thermostat was sent and had another one delivered (yes, they were honest!!!). After install was complete they went over everything from setting the thermostat to shut offs to surge protector. And then they actually cleaned up!!! I can't say enough about not only HB Home, but these two guys. They even thanked us fir allowing them to service our home. HB Home, you have a great team!!!
The company was very easy to work with in my furnace replacement. Greg, the salesperson, cane soon after I called, explained everything and got me an estimate and links to great financing. He answered any questions I had prior to installation. Nick and Connor were wonderful installers. Did a great job, were respectful, a great team. With this very cold winter, I'm especially grateful for everyone's service. Maintenance will include the furnace and my mini split system, too.
Dale and Daniel were excellent installers. They were very friendly and courteous They showed up on time and completed the job on time. The 4 mini splits are working perfectly. We think that the salesman should have more experience with the install so they can provide better details about the locations of the unit placements. Also, the salesman should have examples or samples to show to the customer.
Great service! We had a furnace and heat pump installed. Gabe and Brandon did an excellent job! Wonderful team of young men! Would highly recommend this company. Five stars for sure! Thank you guys.
Business details
Service area
Based in Harrisburg. Serves 3 nearby cities within 20 miles:
HB McClure/HB Home Service Team