Hartwig Mechanical
Our analysis
While Hartwig Mechanical shows promise with quick emergency response (within an hour for a pipe burst), multiple reviews consistently cite dangerous driving behavior by their technicians. The limited positive feedback about actual work quality is overshadowed by serious safety concerns about their drivers.
Watch out for
- •Red flag: Multiple complaints about reckless driving and phone use while driving
- •Red flag: Pattern of dangerous behavior spanning years
- •Red flag: Safety concerns with company vehicles
- •Weakness: Dangerous driving behavior
- •Weakness: Unprofessional driver conduct
- •Weakness: Limited review sample
Strengths
- Quick emergency response
- Clean work
- Good communication
Customer reviews
“Not only did they respond with a tech at my house within an hour, but he did the work so quickly and clean. He was very kind and helpful.”
“One of your drivers just straight up ran a red light in downtown west Dundee just now. And then when I passed him I saw he was on his phone.”
Recent Google reviews
Hopefully you do better work than your team drives. Plate number 3750157 thinks he’s in a race van. Not a very good impression for a business. After going through the other reviews I just had to edit. Do you actually verify drivers licenses??
One of your drivers just straight up ran a red light in downtown west Dundee just now. And then when I passed him I saw he was on his phone. Please tell your drivers to be safe, as some of us have precious cargo (kids) in our vehicles.
If your company’s work is anything like the behavior of your drivers, I wouldn’t trust you to paint a fence, let alone handle a professional job. Absolutely disgraceful that someone representing your business drives like a maniac, tailgating and endangering others on the road. A quick look at your reviews shows years of the same complaints so clearly this isn’t an isolated issue, it’s a company problem. Either you condone this reckless behavior, or your drivers are out of control. Either way, it’s unsafe, unprofessional, and unacceptable. If your team is in that much of a rush, maybe they should sign up for DoorDash instead. Do better, though based on your track record, I won’t be holding my breath.
Business details
Hartwig Mechanical