Harrison Brothers Plumbing
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Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 144 reviews
Our Verdict
#2 of 11 in Arcadia, CA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 144 Reviews Tell Us
Emergency Response
Same-day or next-day emergency response: 3 of 5 reviewers explicitly mention rapid scheduling (same day for pool leak and water heater, 2 days for fridge installation with offer to start early)
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Communication
Clear communication and step-by-step explanations: 4 of 5 reviewers mention being walked through work, warranty details, or repair explanations
Pricing
Fair, transparent pricing: 4 of 5 reviewers specifically praise pricing as reasonable or fair, with no upselling concerns
Customer reviews
Reviews from Google, Yelp & more
Billy was fantastic at fixing all my plumbing issues. As a first-time homeowner, I was nervous about hiring someone for repairs after hearing so many bad stories, but with Billy, I had zero concerns about being taken advantage of. He explained everything step by step so I always understood what was happening, including what I needed to do to keep my repairs under warranty. The prices were very reasonable and Billy even arrived 15 minutes early, which I really appreciated. This plumbing company has definitely earned my trust for any future work in my Arcadia home. The new parts they installed are working perfectly. On top of that, they even sent a personalized thank you card, which was a nice touch. A while back, I also had my water heater replaced by Billy. He made sure everything was up to the latest codes for the area and took away my old heater, leaving everything clean. The cost was great, but what stood out most was the excellent customer service. My new water heater works perfectly, and I’m so glad I found a reliable plumber in Arcadia. Highly recommend!
I needed my water heater swapped out quickly because it was leaking. The plumber came out the same day, gave me a fair price, and finished the job in just a few hours. I also had them replace the main pressure regulator for my house, which took a little extra time, but it was worth it to get everything done at once. Billy and Miguel were really professional, friendly, and explained everything clearly. All the plumbing work was done really well, and everything is working perfectly now. I’m very happy with the service and highly recommend them for any plumbing needs.
I've called on these plumbers several times for both emergency repairs and regular maintenance at my office and home. Each time, they've been reliable and professional. I always feel confident that they’ll fix only what’s needed, without trying to upsell or add unnecessary work. The last time I had a pipe leak while I was away, one quick phone call was all it took—Miguel arrived promptly and handled everything way faster than I expected. Their pricing is always fair, and I never have to worry about who will show up. I trust this plumbing team completely!
I recently had a great experience with a local plumbing service. I called around to a few plumbing companies in my area and found that most of them were charging much higher prices and couldn’t come out for weeks. My situation was urgent since I was losing a lot of water from my pool every day, and I needed help fast. Billy from the plumbing team was very professional and managed to fit me into his schedule the same day I called. He arrived quickly, brought all the necessary plumbing tools and equipment, and got right to work. Billy did a full check of my pool plumbing system, using pressure tests and dye tests to find exactly where the leak was coming from. It was clear he had all the latest plumbing technology to do the job right. Even though he usually just finds leaks, Billy went ahead and repaired the problem for me without any extra cost since it was a simple fix. He also gave me peace of mind by offering a 30-day warranty on the repair and said he would come back if the leak continued. The next morning, Billy even followed up with me to make sure everything was still working fine. I’m happy to say my pool isn’t losing any water now. If you need a reliable and honest plumber, I definitely recommend this company. They really care about their customers and do quality work.
my husband and i got a new fridge and needed a plumber to install a water line for the ice and water dispenser. after calling around Arcadia, i finally found a plumbing company that could help us quickly. i talked to miguel on the phone—he was very friendly and professional. i explained that our fridge was arriving soon and he got us on the schedule in just 2 days! billy and miguel came out, walked us through the whole process, and finished the water line installation in less than an hour. they did a great job and were really polite. we plan to have them back soon for some outdoor faucet repairs. today, billy and miguel came by to do a full plumbing inspection on our house in Arcadia. they were supposed to come later in the afternoon, but called to see if they could start early, which worked out great. both of them introduced themselves and were very respectful. i had been thinking about getting two new toilets, and they let me know they could take care of it right away. they left to pick up the toilets, came back, and had both installed in just a few hours. they explained all the work and prices clearly. i highly recommend this plumbing crew, and we’ll definitely have them back to help with our outdoor water spigots soon!
Business details
Service area
Based in Arcadia. Serves 32 nearby cities within 20 miles:
Harrison Brothers Plumbing