Haley Mechanical - Ann Arbor
Plumber · Ann Arbor, MI · Open 24 hours per Google listing
Our verdict
Fast emergency response with same-day appointments and exceptional workmanship, but pricing data is completely absent from reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Ann Arbor, MI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency scheduling—6-hour turnaround from morning call to 2pm appointment confirmed
1 cited review
“called this morning at 8am, got appointment for 2pm”
Multiple reviewers (3 of 5) specifically request Joe H. or praise named technicians by name, indicating consistent quality and personalization
2 cited reviews
“went above and beyond explaining what he was doing”
“creatively solve the problem but improved bathroom overall”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Goes beyond scope of work—2 reviewers report technicians identified and fixed additional issues beyond the original call
1 cited review
“creatively solve the problem but improved bathroom overall”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Weekend and holiday availability—water heater replacement completed on Sunday
1 cited review
“went above and beyond on water heater replacement Sunday”
All 5 reviews are 5-star ratings with consistent praise for communication and explanation of work
3 cited reviews
“went above and beyond explaining what he was doing”
“went above and beyond on water heater replacement Sunday”
“creatively solve the problem but improved bathroom overall”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness dimension scored 0/100 despite no pricing mentions in reviews—this dimension lacks substantiation and should not be used for decision-making
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I had Joe Hodel come to my house to repair a burst pipe from my hose and he went above and beyond! He was excellent at explaining what he was doing and showing me what I needed to do to prevent the problem again. I will definitely use Haley again and would personally request Joe!”
“I’ll be using them again and will be requesting Joe H. Very personal, professional, knowledgeable, and fast. Not only did he creatively solve the problem but improved my bathroom overall look and giving me peace of mind it’s finally repaired properly. Thanks again Joe it was a pleasure trusting you with my home.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 162 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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