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H. Jack's Plumbing and Heating Akron

Stow, OH
4.7(661 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 88/100 · Based on 661 reviews

Top pickTop pick
4.7Google

Our Verdict

Strong Hire

#3 of 18 in Stow, OH

Best for
  • Emergency and same-day calls
Avoid if

No major caveats

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need high-quality work that holds up over time

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 56 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 661 Reviews Tell Us

Emergency Response

Emergency and same-day calls

What To Watch Out For

Only 2 plumber-cost mentions and 1 fair_pricing theme across 56 reviews — limited pricing transparency signal

1 review mentions membership programs or upselling

Upselling concerns

Quality & Professionalism

18 of 56 reviews specifically call out professional/clean technicians by name (Ken, Steve, Ben H, Lamar)

Pricing

Only 2 plumber-cost mentions and 1 fair_pricing theme across 56 reviews — limited pricing transparency signal

Clean & Professional24/7 Verified by Reviews

Customer reviews

Recent Google reviews

J
Jill KukarolaGoogle

Ken was great got my leak fixed did a great job.

T
TimGoogle

Ken and Steve were great. Super helpful and efficient. Answered all my questions, took care of my concerns and honestly exceeded my expectations. If my toilet was King Koopa then they were for sure Mario and Luigi. I’ll be asking for them specifically for all of my future needs. Thanks guys!!

T
Tracy CragoGoogle

Steve and ken

S
Steve the TravelerGoogle

I would 100% recommend these guys. I called H Jack's Akron number around 8.45 am on a Sunday morning, and Brad arrived 40 minutes later. After trouble shooting the problem (AKA our heater was more than 20 years old) he called Dylan to bring a new unit and some parts, and to assist with the work. They were polite, clean and efficient, and took about 4 hours once they started. The cost was in line with what I was expecting. All in all this was a smooth and professional experience.

K
Karen PorterGoogle

H. Jack's was able to come out the same day we called, which was unexpected. Lamar and Dylan showed up on time to replaced our sumpump check-valve. In addition, they performed a maintenance check on the battery backup system and removed a clogged in the pipes (at no charge!). Both were very professional & polite and would highly recommend them and H. Jack's.

R
Robert RichardsGoogle

Extremely happy with the service we received from Dynamerican. Jesse arrived slightly earlier than expected and did an excellent job clearing our discharge line on our septic. Definitely recommend for septic system service. Their pricing was very reasonable compared to other companies we called with shortest wait time to preform required repairs. Thanks

M
Marc HodgeGoogle

Ben and Jayden were timely, efficient, and a pleasure to deal with in the repairs of my sump pump today. I’ve never been disappointed with the services I’ve received from HJacks plumbing - hot water tank replacement, kitchen sink/faucet/disposal replacement, drain stack crack fix, sump pump external drain pipe replacement.

A
Amy MusserGoogle

I called them as soon as I knew my old unit was at the end. 20 minutes later I had a visit for evaluation. Next day Jayden, Tom, Eli and Jay worked on replacing the whole HVAC unit. Super nice people. Efficient and accurate. Within 24 hours I have a new working system. This is the group to choose.

C
Carol CrepsGoogle

Zac and Steve provided excellent service in our home! We had a pipe burst in our finished basement that obviously was stressful. They were thorough, friendly, and informative. Would highly recommend H. Jack’s! Excellent service in a timely fashion.

S
Steve CarpenterGoogle

Chip and Jacob did a great job installing our new bathroom faucets! They explained the process and feature of the faucets, performed the installation and everything worked well. Much appreciated!

S
Shawn MihalkoGoogle

Service Team member Ken Grimes showed up quickly after our call for commercial service and was friendly and professional. He provided exceptional service. Hope you get Ken if you call!

V
Vicky MooreGoogle

Blake came out to repair a repair and did an absolutely wonderful job on fixing an issue. I am extremely pleased with his follow through on completing the original issue.

S
Sabrael SaikumarGoogle

Steve and Steve are the only guys who showed up on Saturday.. I called and they were there in half hour..Life savers.. Had a broken pipe and it flooded the basement..

J
Jordan BrownGoogle

Dylan did an awesome job with our emergency call. He was very professional, friendly, and helpful! It was done quick and efficiently. Would highly recommend.

J
Joann CoreGoogle

Ben H was very helpful and super informative! He was very personable and professional. Would definitely recommend this company and Ben he was great!!!

Business details

Phone
(330) 762-7011
Address
1055 Evans Ave, Akron, OH 44305, USA
Hours
Open 24 hours

Service area

Based in Stow. Serves 10 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
88

H. Jack's Plumbing and Heating Akron

4.7$$
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