H. Jack's Plumbing and Heating Akron
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Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 88/100 · Based on 661 reviews
Our Verdict
#3 of 18 in Stow, OH
- Emergency and same-day calls
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 56 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 661 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Only 2 plumber-cost mentions and 1 fair_pricing theme across 56 reviews — limited pricing transparency signal
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
18 of 56 reviews specifically call out professional/clean technicians by name (Ken, Steve, Ben H, Lamar)
Pricing
Only 2 plumber-cost mentions and 1 fair_pricing theme across 56 reviews — limited pricing transparency signal
Customer reviews
Recent Google reviews
Ken was great got my leak fixed did a great job.
Ken and Steve were great. Super helpful and efficient. Answered all my questions, took care of my concerns and honestly exceeded my expectations. If my toilet was King Koopa then they were for sure Mario and Luigi. I’ll be asking for them specifically for all of my future needs. Thanks guys!!
Steve and ken
I would 100% recommend these guys. I called H Jack's Akron number around 8.45 am on a Sunday morning, and Brad arrived 40 minutes later. After trouble shooting the problem (AKA our heater was more than 20 years old) he called Dylan to bring a new unit and some parts, and to assist with the work. They were polite, clean and efficient, and took about 4 hours once they started. The cost was in line with what I was expecting. All in all this was a smooth and professional experience.
H. Jack's was able to come out the same day we called, which was unexpected. Lamar and Dylan showed up on time to replaced our sumpump check-valve. In addition, they performed a maintenance check on the battery backup system and removed a clogged in the pipes (at no charge!). Both were very professional & polite and would highly recommend them and H. Jack's.
Extremely happy with the service we received from Dynamerican. Jesse arrived slightly earlier than expected and did an excellent job clearing our discharge line on our septic. Definitely recommend for septic system service. Their pricing was very reasonable compared to other companies we called with shortest wait time to preform required repairs. Thanks
Ben and Jayden were timely, efficient, and a pleasure to deal with in the repairs of my sump pump today. I’ve never been disappointed with the services I’ve received from HJacks plumbing - hot water tank replacement, kitchen sink/faucet/disposal replacement, drain stack crack fix, sump pump external drain pipe replacement.
I called them as soon as I knew my old unit was at the end. 20 minutes later I had a visit for evaluation. Next day Jayden, Tom, Eli and Jay worked on replacing the whole HVAC unit. Super nice people. Efficient and accurate. Within 24 hours I have a new working system. This is the group to choose.
Zac and Steve provided excellent service in our home! We had a pipe burst in our finished basement that obviously was stressful. They were thorough, friendly, and informative. Would highly recommend H. Jack’s! Excellent service in a timely fashion.
Chip and Jacob did a great job installing our new bathroom faucets! They explained the process and feature of the faucets, performed the installation and everything worked well. Much appreciated!
Service Team member Ken Grimes showed up quickly after our call for commercial service and was friendly and professional. He provided exceptional service. Hope you get Ken if you call!
Blake came out to repair a repair and did an absolutely wonderful job on fixing an issue. I am extremely pleased with his follow through on completing the original issue.
Steve and Steve are the only guys who showed up on Saturday.. I called and they were there in half hour..Life savers.. Had a broken pipe and it flooded the basement..
Dylan did an awesome job with our emergency call. He was very professional, friendly, and helpful! It was done quick and efficiently. Would highly recommend.
Ben H was very helpful and super informative! He was very personable and professional. Would definitely recommend this company and Ben he was great!!!
Business details
Service area
Based in Stow. Serves 10 nearby cities within 20 miles:
H. Jack's Plumbing and Heating Akron