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Greer Plumbing & Water Heater Repair

Aberdeen, MD
4.9(457 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

2 concerns

Variance of 18 reflects the gap between strong emergency reviews and the documented follow through failure, upselling concerns

Trust Score: 78/100 · Based on 457 reviews

Top pickTop pick
4.9Google

Our Verdict

Strong Hire

#9 of 17 in aberdeen

Hire if: You need fast same-day or after-hours response

Hire if: You need high-quality work that holds up over time

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need airtight scheduling and guaranteed arrival times

How they score across what matters

Based on reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 457 Reviews Tell Us

Emergency Response

Frozen pipe and well-pump emergencies fixed quickly — one reviewer notes Brian drove to Home Depot mid-job to source parts

1-star review describes an unfixed toilet clog followed by a same-day appointment cancellation with zero communication after a 5-hour wait

What To Watch Out For

1-star review describes an unfixed toilet clog followed by a same-day appointment cancellation with zero communication after a 5-hour wait

1 review mentions membership programs or upselling

Variance of 18 reflects the gap between strong emergency reviews and the documented follow through failure

Upselling concerns

Communication

1-star review describes an unfixed toilet clog followed by a same-day appointment cancellation with zero communication after a 5-hour wait

Fast Responder

Customer reviews

Recent Google reviews

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Harvey HeymanGoogle

Brian from Greer Water Works came out to check on a shower that was not functioning properly. It was not clear whether his company or another contractor was responsible for correcting the issue. He corrected the problem and didn’t charge us. I would recommend them. H. Heyman

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Rhys BGoogle

Fast, professional, polite

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Peg HannaGoogle

Greer waterworks was well represented by Dave, their very proficient plumber. He clearly explained the cause of the plumbing problem as well as giving explanation to the repair needed. Then he offered the estimate and terms. Once I accepted, he completed the job. Voila! Thank you Dave!

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cha scottGoogle

Horrible service. Came out to repair a toilet clog, which was not repaired. When I called them back to come back to fix it, they scheduled an appointment. They cancelled on the day of after advising a text would be there. We waited for almost 5 hours with zero communication. Keep in mind they sent me a $375 bill which I would pay, if the issue was corrected. Someone named Sean who refused to give me his last name, pretty much told me if they come out again, they are going to charge me again. Yes, I will be notifying BBB because who says the work is not under warranty when the issue comes back 2 days later? I could go on but I just had surgery on my heart and it’s not worth risking my health. Yes I told SEAN this info but he was extremely RUDE.

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Ron SchreiberGoogle

This is a review for the second job Greer plumbing and waterworks has done for me. This was a complicated, challenging project for a residential home. My cast steel main line drain ran directly under the mudroom floor. Which happened to be concrete.. Matt and his crews were very professional. The camera guy came and they scoped and checked the pipe to make sure it needed replacing. They also traced the pipe so they knew exactly were the pipe was. It took a 4 person crew 2 days to replace the old cast pipe which was about 5’ underground. They cleaned up when they were done, the price was reasonable, and the follow up was great. We found out one of the old connections had started leaking a few days after the job was completed. Matt had a technician here the following morning to fix that. I would say that if you have a plumbing issue, no matter how big or how small it is. Give Greer plumbing a call for a quote. Because of how great they handled 2 plumbing issues for me, I highly recommend them.

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ali bellaGoogle

Greer plumbing company has been working with me to make several repairs to my basement plumbing. I called the office on Saturday, January 25th and they were able to send a technician out almost immediately! Brian came out and went above and beyond to help fix the frozen pipes. He even drove to Home Depot to purchase heaters to place around the basement. Amazing!! I have never had this kind of service from a company before. Also, we noticed that the well pump was on it’s last leg and sure enough, it stopped working and today, they are trying to send a technician out here for repairs. Lastly, this episode has been occurring during a major snowstorm and this company is still working with me to try and get me serviced. Please don’t hesitate to contact this plumbing company - you will receive the best service you could hope for.

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Jonathan JablonGoogle

Justin at Greer Water Works provided exceptional service when fixing my broken toilet. From the moment he arrived, he was professional, knowledgeable, and efficient. He quickly diagnosed the issue and explained the repair process clearly, making sure I understood every step. His workmanship was top-notch, and he took great care to keep the workspace clean and tidy. The repair was completed promptly, and the toilet now works perfectly without any leaks or issues. Justin’s friendly attitude and dedication to quality truly stood out, making the whole experience stress-free and satisfying. I highly recommend Justin and Greer Water Works for any plumbing needs — their expertise and customer service are outstanding. If you want a reliable, skilled plumber who gets the job done right the first time, Justin is the one to call.

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Dustin RichardsonGoogle

Greer Water Works — Always Here for You Imagine putting in the work day after day, but the calls never stop — and that’s okay, because helping our community is what they’re about. Today’s goal: get this family’s heater back up and running with no leaks and peace of mind restored. At Greer Water Works, we’re there for your needs anytime, any day — even if it means getting up at 6:30 on a Saturday. That’s what dedication looks like.Justin & Brian where the most professional trades I work with in a while make sure they had carpet covered with hard cardboard, roll out paper and plastic not a drip of water got on our carpet Had water within two hours could not be more happier about our experience at Greer waterworks thanks to Justin and Brian!!

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Eric ArmerGoogle

Alex and his team maintained a professional work relationship regardless of the obstacles they encountered during the entire Job. Them members were respectful during the entire job. Alex made sure that we always knew exactly what the goals for the day was. The team represented Greer Water works at all times. They went out of their way to do everything they could to minimize the impact of the work at hand especially safety first. Their tenacity paid off. The job was completed in a masterful professional way. We appreciate you arranging for the rebar and concrete pour. Thank you for a grate repair.

M
Michael WGoogle

We were referred to Greer by another company and we’re very happy with that referral! Their master technician came out and diagnosed that we needed a pH balancer because we had acidic water. He came back within the week and installed the system. On top of that, he recommended a place to get cheap water softener salt! I would highly recommend Greer if you have well water that needs treatment. Update: Second service call with Wyatt went very smoothly and he debunked what I read online about maintaining our water softener which will save me lots of time and headaches in the future!

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Paige OsborneGoogle

I had a fantastic experience with Dominic at Greer. They were quick to respond, showed up right on time, and explained everything clearly before starting the work. The repair was done efficiently, and they left everything clean and tidy. Pricing was fair and transparent with no surprises. I really appreciated their professionalism and friendliness throughout the process. I’ll definitely be calling them again for any future plumbing needs and highly recommend them to anyone looking for reliable service.

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Joffery YuizkertyGoogle

had a clogged shower drain that was backing up badly, and it was becoming a real hassle. I called Greer Water Works, and Sean came out the same day. He was professional, friendly, and explained everything he was doing. He cleared the drain quickly and made sure everything was flowing smoothly before he left. He even cleaned everything up I wish I had the after photo of it being clean there was so much debris in the shower I can’t believe he got on his knees and wiped it all up highly suggest.

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Judi DelostGoogle

Today we had the pleasure of working with Greer water work and the technician Justin first let me say how respectful & honest from the start he gave us multiple options of fixing put leak on our kitchen ceiling he called it good,better& best of course we went with the best options we had pin hole all on our copper pipe and instead of fixing the one spot he recommended to replace the whole section cuz it would continue to happen I would definitely recommend greer to anyone

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Taylor WilkinsGoogle

I had a backup and first called another company, but they couldn’t come out for a day. When I called Greer, the manager, Sophia, answered the phone and was so helpful and kind. She told me that Sean would be out within two hours, and he arrived in just 45 minutes. He snaked my drain and gave me great advice on how to prevent the kitchen drain from backing up again. I can’t recommend this company enough—they were extremely helpful. I would highly recommend them!

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Jayme KrochuneGoogle

I had a great experience with Greer Plumbing! The technician, Justin S., installed my hot water heater and did an outstanding job. He was very professional, knowledgeable, and efficient throughout the entire process. The installation was done quickly, neatly, and with great attention to detail. It’s clear he takes pride in his work. I’d definitely recommend Greer Plumbing—and especially Justin S.—to anyone needing plumbing services done right the first time!

Business details

Phone
(410) 439-8500
Address
3017 Mountain Rd, Pasadena, MD 21122, USA
Hours
Open 24 hours

Service area

Based in Aberdeen. Serves 18 nearby cities within 20 miles:

Last updated May 13, 2026 · Data from Google Reviews
78

Greer Plumbing & Water Heater Repair

4.9$$
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