Green Energy AC Heating & Plumbing Repair
Plumber · Lexington, MA · Open 24 hours per Google listing
Our verdict
Technician Byron Ortega consistently diagnoses and fixes HVAC problems on same-day or next-day calls, but pricing data is completely absent from reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day or next-day emergency response: 3 of 5 reviewers explicitly mention rapid scheduling—early morning call with mid-day arrival, first-time caller scheduled immediately, heating system fixed before winter storm hit.
1 cited review
“Receptionist arranged schedule right away, Byron detected cause in short time”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Diagnostic accuracy and thorough repair: 4 of 5 reviews mention Byron or the team correctly identifying root causes on first visit after competitors failed, including refrigerant shortage, control board malfunction, and boiler issues.
2 cited reviews
“They found the issue and serviced the system quickly and thoroughly”
“Receptionist arranged schedule right away, Byron detected cause in short time”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Long-term reliability: 1 reviewer reports 5+ years of consistent service with correct-first-time repairs and flexible scheduling including last-minute cancellations handled with empathy.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness scored 0/100: zero reviews mention costs, quotes, or billing—impossible to validate whether this company is fair-priced or a budget trap.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Excellent company! My A/C was struggling, and I called another company to try to fix the problem. After two unsuccessful visits, I called Green Energy AC Heating & Plumbing Repair, and they found that I was missing two pounds of refrigerant. They serviced the AC system quickly and performed a thorough check for any leaks. My AC is now blowing very cold. The technician was knowledgeable and courteous. I would …”
“I’ve been a customer of Green energy ac heating & plumbing repair for over five years, and overall, they’ve consistently delivered solid work and reliable service. Their team has always been flexible with scheduling, which I really appreciate since life can be unpredictable. Recently, I had a medical emergency and had to cancel a service visit at the last minute. They were very understanding and professional, …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 60 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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Find plumbers near you
Green Energy AC Heating & Plumbing Repairisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Somerville · Westford · Andover · Topsfield