Greater Works Plumbing

Extraordinary customer service. Steph works like a machine, very thorough and very knowledgeable. You can tell he loves what he does for a living. Greater Works Plumbing chose a really great person to represent the company. Repair was fast, efficient and masterfully done. Would definitely recommend you all to family, friends and neighbors. Thank you.

Highly recommend Greater Works Plumbing. Alex and his team helped us with a new water heater system plus a few odds and ends, and they had everything fixed within 24 hours of our first call. This was during snowy, icy conditions and in a very tight space for a large water heater, and they still got the job done well. When there was one very minor issue afterward, Alex followed up immediately and fixed it within 15 minutes of our call. April, the company’s coordinator, is also incredibly friendly and accommodating. Great service all around.

I had an excellent experience with Greater Works Plumbing service! From start to finish, the team was efficient, knowledgeable, and genuinely friendly. Quentin and Nafesse diagnosed the issue quickly and explained everything in a way that was easy to understand. April was incredibly helpful in coordinating the appointment, payment options, and keeping me updated throughout the process. It’s rare to find a team that combines great communication with top-quality workmanship, but they truly delivered on both. I’m very grateful for their help and highly recommend them to anyone in need of reliable heating or plumbing services in the Philly area. Thanks again guys!

UPDATE: I spoke with April via text several times but to date greater works has not come out to my elderly mom’s residence to resolve her heating issue. There was no confusion or misunderstanding about communication. Based on my experience with GREATER WORKS PLUMBING, it is evident that their priority is on overpricing clients, charging them for every little thing and not following up. As a result of April’s lack of commitment to her text to me, a reputable company came and resolve my elderly mom’s heating issues. I DO NOT RECOMMEND GREATER WORKS PLUMBING UNLESS YOU ENJOY BEING OVER PRICED THAN THIS IS THE COMPANY FOR YOU. Greater works plumbing installed a very small expansion tank to my mom’s furnace to correct the banging sound when heating is turned on. After paying $891 we were told that her heating will cut off because her radiators need to be flushed.So still no heat. Greater works plumbing didn’t remove her old expansion tank and didn’t follow up on having her radiators flushed. My mom is 85 years old without no heat. I contacted the office and told the situation and was verbally quoted $500 to have radiators flushed. Crazy!!!! I asked for a written estimate and still haven’t received one. I am extremely disappointed with greater works plumbing because from my experience they seem to care more about money than clients.

The whole company was very professional from start to finish. Alexander was amazing. Gave us two quotes that were very reasonable. He started working on the project and discovered more issues that needed to be addressed. A leaning vent stack became full replacement because it was falling apart. Alexander explained everything and showed pictures of the issues as he discovered them. He worked all day making sure the issue was fixed correctly. I would definitely use this company for plumbing issues moving forward.