Grateful Plumber
Plumber · Indianapolis, IN
Our verdict
Arrives same-day on emergencies with honest pricing and named technicians you can request back—exactly who you want at 2am.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews praise same-day or faster-than-expected emergency response; one sump pump replaced within 30 minutes of arrival
2 cited reviews
“Crew here same day, hour earlier than expected.”
“Best customer service I have ever received.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviews mention specific technicians (Brandon, Chris, Christian, Adam) by name, indicating consistent crew and customer loyalty
4 cited reviews
“High-quality job, trust and respect their work.”
“Best customer service I have ever received.”
“Crew here same day, hour earlier than expected.”
“Honest price for honest work, didn't upsell.”
Pricing explicitly praised for honesty and no upselling; one reviewer compared quotes to larger competitors and found Grateful Plumber fairly priced despite other companies' higher bids
1 cited review
“Honest price for honest work, didn't upsell.”
Owner (Adam) demonstrates proactive communication, calling customer to walk through options and confirm scope before final installation
1 cited review
“Best customer service I have ever received.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Extremely fast and reliable service! They were able to get to my property same day, and another property in less than a week. All of the staff are extremely friendly and helpful. I highly recommend this company!”
“Brandon and Chris installed the toilet and sink in the basement bathroom and have performed previous work in the basement, as well as did the estimate for this job. I have come the trust and respect the work that these guys do and asked for them by name for this work. I received another high-quality job from these guys and will continue to ask for them on any future plumbing needs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 418 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Grateful Plumber?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Grateful Plumberisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Brownsburg · Indianapolis · Whiteland