Grade Solutions
Plumber · Spanish Fork, UT · Open 24 hours per Google listing
Our verdict
Quality workmanship when things go right, but inconsistent reliability and poor emergency-hours responsiveness make them risky for 2am burst pipes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
3 of 5 reviews praise friendly, honest communication and quick job completion
2 cited reviews
“very honest and straightforward. Got the job done quickly”
“Grade is super on top of their work and has great prices”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Willing to handle small jobs despite focusing on big projects, with fair pricing confirmed by general contractor
Cited in 1 of the 5 reviews we analyzed.
Flexible and detail-oriented during execution, willing to make adjustments on-site
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
After-hours emergency line refuses to help on Friday evening, directs customer to call back Monday—disqualifying for emergency plumbing
“workers blocked my driveway frequently and parked truck overnight”
Red flag
High score variance (39) and polarized reviews (two 1-stars, three 5-stars) suggest inconsistent execution or crew-dependent quality
“in under one year it was completely breaking”
2 more cited reviews
“workers blocked my driveway frequently and parked truck overnight”
“very honest and straightforward. Got the job done quickly”
Major workmanship failure: cement repair work broke down completely within one year, company quoted $7k to fix their own mistakes
“in under one year it was completely breaking”
Unprofessional job site conduct including blocking driveways and leaving trucks parked overnight in residential areas
“workers blocked my driveway frequently and parked truck overnight”
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This company was hired to fix two areas of cement and in under one year it was completely breaking. We reached out to this vendor and they quoted $7k to fix there mistakes. I would be embarrassed to have this be my final product.”
“My neighbor was the customer, not me, but the workers blocked my driveway frequently and even parked their massive truck in the middle of the cul de sac overnight. Pretty appallingly unprofessional. Then I went to call after hours to say that the workers were currently blocking half my driveway and the person on the phone said it was the after hours emergency line and to call Monday during office hours(this was …”
Positive
“Tyler has been so amazing. He did a great job! He was very honest and straightforward. Got the job done quickly. We would definitely recommend.”
“Tyler was great! He’s been a huge with plumbing needs at our complex. He’s super friendly and easy to work with. Grade is super on top of their work and has great prices. Definitely recommend!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 118 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Grade Solutions?
Hire if
- You need clear communication and upfront explanations
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Grade Solutions?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Grade Solutionsisn't in one of our ranked city guides yet — the nearest covered markets are below.