Good Neighbor Plumbing llc
Plumber · Cartersville, GA · Open 24 hours per Google listing
Our verdict
Owner Steven goes the extra mile—often talking customers through DIY fixes for free rather than charging service calls, earning fierce loyalty and $400-600+ in savings per job.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional pricing fairness: Owner actively steers customers toward cost-saving options, including free phone guidance on DIY repairs that could have cost $1,000+ in service fees
1 cited review
“Steven saved me between $400 - $600 dollars”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Highly responsive and available: Multiple reviewers praise prompt service and willingness to answer calls at any time of day, even without charging
1 cited review
“Steven was prompt and courteous. He educated us on the problem”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Strong workmanship and customer education: Reviewers consistently mention thorough work, professional demeanor, and detailed explanations of plumbing issues
1 cited review
“Thorough, does a great job, and charges a reasonable price”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Repeat business builder: At least one reviewer explicitly mentions using service across multiple locations and committing long-term loyalty
1 cited review
“Thorough, does a great job, and charges a reasonable price”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Steven saved me between $400 - $600 dollars. I had low water pressure and surging pressure. I watched YouTube videos and thought I would do it myself. I was about to chicken out and had called Steven to get him to do it. He gave me a couple of tips and explained how to do the job myself so I followed his instructions and the job was done in under an hour. Thanks Steven!”
“You ever had a plumber tell you the job is so easy you could save some money and do it yourself? Then proceed to give you step by step instructions on how to do it and be willing to answer the phone whenever you had a question?? No me either.. thats exactly what he did, at NO CHARGE. I cannot thank you enough! This guy will be my go to plumber! Saved me a ton of money when he easily could've came out and charged …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 56 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Good Neighbor Plumbing llc?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need warranty-grade work on a complex or high-stakes install
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Good Neighbor Plumbing llc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Good Neighbor Plumbing llcisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Cartersville · Acworth · Kingston