Golden West Plumbing, Heating, Air Conditioning, and Electrical
Plumber · Golden, CO · Open 24 hours per Google listing
Our verdict
3714 reviews, 4.8 rating, but 41 of 100 analyzed are 1-star with 9 surprise-fee mentions. Same-day emergency weekend dispatch documented; multiple reviewers report unnecessary furnace-replacement upsells confirmed by competing companies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Cold-weekend furnace diagnosis and heat restored within hours with no extra emergency charge cited by one reviewer.
1 cited review
“arranged a same-day emergency appointment without any extra charges — which I really appreciated.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Same-day emergency appointment arranged by phone on a Saturday with no extra charge per one detailed review.
1 cited review
“arranged a same-day emergency appointment without any extra charges — which I really appreciated.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Tech told a reviewer the heat exchanger was cracked and a new furnace was needed; West Metro Fire then found no gas leak and a competing company found the furnace fine after a blower cleaning.
“Golden West told me the heat exchanger was cracked and I needed a new furnace. The technician who completely lied about the repair shut the furnace down on one of the coldest nights of the year.”
Red flag
Two other companies and the reviewer's condo association independently confirmed unnecessary furnace and A/C line items pushed by Golden West techs.
“Two stars instead of one due to the knowledge and experience of the two guys who worked their tails off to try to sell me a new furnace I didn't need and five different line items of unnecessary fixes to my A/C unit.”
Red flag
Reviewer reports being charged nearly $1000 for 1.5 hours of work and a circuit board, with an additional 'illegal-to-fix' claim used to push a full furnace replacement.
“This place fleeced me (which I blame myself for, but it was like -10 that day and I didn't want the pipes to freeze) to the tune of nearly $1000 for 1.5 hours work and the replacement of a circuit board.”
Multiple reviewers report high-pressure upsell of new furnaces, with one $1000 charge for 1.5 hours and a circuit board swap.
“This place fleeced me (which I blame myself for, but it was like -10 that day and I didn't want the pipes to freeze) to the tune of nearly $1000 for 1.5 hours work and the replacement of a circuit board.”
1 more cited review
“Two stars instead of one due to the knowledge and experience of the two guys who worked their tails off to try to sell me a new furnace I didn't need and five different line items of unnecessary fixes to my A/C unit.”
Annual maintenance described as a sales pitch, with techs starting calls with 'how old is your boiler' per one reviewer with multiple visits.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Worst experience ever. Do not ever use these dishonest clowns. One of our showers would not turn off. It was Christmas Eve and all of the hardware stores were closed. We called these guys and the technician arrived promptly within the window promised. This is where things got bad. I should have known something was wrong when he walked through the door because his body odor was so bad we could barely keep from …”
“Long review / story to following - but basically they sent three techs to my house... one of them caused a dangerous ignition issue with my boiler, the second one tried to screw me over to the tune of $2000 (or grossly misdiagnosed the issue the other tech had created), and the third one seemed to be pretty competent and trustworthy. Maybe if you can get Branden it's worth going with these guys, but otherwise - no …”
“Yeah, this company is not one I'd ever use again, by any means. I'm just surprised to see so many other people have had a similar experience. I called them when my hot water heater burst. The guy came out on a holiday, and, darn it, the only water heater he happened to have on the truck was a very high-end model, but he would give me a deal, $1,800 labor and all. I was already going to have to pay him a holiday …”
Positive
“Everyone at Golden West is great, including the office staff. Josh who was the lead Tech is processional and knowledgeable, the same applies for Riley their electrician. These guys go above and beyond to repair and diagnose any problems. They are my go to company for any plumbing, heating and air-conditioning services. Try them, you won’t be disappointed, they are the BEST IN TOWN!”
“Anthony L. did an exceptional job! From the start, he attentively listened to our electrical requirements, was incredibly polite, friendly, knowledgeable, and professional. In a matter of several hours he designed and installed an appropriate electrical upgrade, all while adhering to our budget. I highly recommend Golden West Plumbing, Heating, Air Conditioning , and Electrical to neighbors, friends and family!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Golden West Plumbing, Heating, Air Conditioning, and Electrical?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Golden West Plumbing, Heating, Air Conditioning, and Electrical?
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Find plumbers near you
Golden West Plumbing, Heating, Air Conditioning, and Electricalisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Littleton · Evergreen