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Golden Rule Plumbing & Contracting, LLC

Coatesville, PA
4.9(1260 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 1260 reviews

Top pickTop pick
4.9Google

Our Verdict

Strong Hire

#11 of 17 in Coatesville, PA

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Complex installs and remodels
  • Water heater install/repair
  • Drain and sewer work
  • Bathroom and kitchen remodel plumbing
Avoid if

No major caveats

Hire if: You need transparent, predictable pricing with no surprise fees

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need detailed walkthroughs and written estimates before work starts

Caution if: You need guaranteed sub-hour response for true emergencies

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 1260 Reviews Tell Us

Emergency Response

Emergency and same-day calls

What To Watch Out For

Inconsistent pre-arrival communication—one reviewer requested an ETA but only received 'in route' message and was called only upon arrival, requiring advance notice for home preparation

2 reviews mention membership programs or upselling

Upselling concerns

Quality & Professionalism

Workmanship quality consistently praised—3 reviews highlight perfection, thoroughness, and conscientiousness, with one noting Brett 'double checked everything was right'

Communication

Flexible with schedule changes—one reviewer had appointment conflicts and praised Golden Rule for being 'flexible and communicative' despite delays

Inconsistent pre-arrival communication—one reviewer requested an ETA but only received 'in route' message and was called only upon arrival, requiring advance notice for home preparation

Respect for Your Home

Inconsistent pre-arrival communication—one reviewer requested an ETA but only received 'in route' message and was called only upon arrival, requiring advance notice for home preparation

Pricing

Significantly better pricing than competitors—one reviewer received quotes from 3 plumbers and Golden Rule was 'best by good margin' and only one stating maximum price upfront

No hidden fees or upsells—4 reviewers explicitly mention honest pricing with no unexpected charges or pressure to upgrade

Good Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

F
Fred Sheehan

It was an enjoyable experience working with Golden Rule Plumbing through our remodeling project. They were the first contractor to disconnect the plumbing and sinks before demo could begin. After the new flooring was put in, Golden Rule Plumbing came back to reconnect the plumbing and sinks and hook up the new toilets, faucets and valves. They arrived on schedule with all the materials needed for the job and began work right away. Kyle was great in coordinating everything and Brett the Senior Master Plumber did an outstanding job with making sure and double checking everything was right. Thank you Golden Rule Plumbing & Contracting LLC

D
Dawne Clark

Cannot say enough nice things. Brett and his helpers were amazing and did a fantastic job. Cleaned up impeccably every afternoon. Used many drop cloths to protect the flooring from entry to bathroom. He is conscientious and professional and always on time. His work is perfection and he is very concerned that the homeowner is happy.

B
Brian Levy-Polis

Everyone at the company was fast to respond and excellent at fitting me in with my tight schedule. The quoted price for a tankless upgrade was the best of 3 I received by a good margin, was the only one that stated it was the maximum price for work, and the company was the only one that respected my research and did not try to either upsell me or convince me to get something else. The plumbers were polite, fast, did a good job, and cleaned up after themselves. They found a better way to complete the work that I hadn't considered and ended up charging me less in the end as well.

H
Hans Huang

Had a bit of an issue with changing the appointment time because of unexpected emergency calls, since I was under some time constraints and couldn't reschedule to another day. Golden Rule was flexible and communicative, so despite the delays I would absolutely call again. Ed and Tanner were extremely professional and pleasant to work with. They diagnosed and fixed the small leak that we had dripping down to the basement within the hour for a very reasonable price. I really appreciated the honestly, with no unexpected fees, upsells, or service contracts.

A
Alan G. Morse, PhD

Matt & Tanner were efficient, effective and totally professional. Work was excellent! Only reason I didn't go with a 5-star review is because I had requested a ETA so I could be sure to be on site and arrange for my dog not to interfere. Unfortunately, the message I received only said that they "were in route" and they only called when they had already arrived. No big deal, but that extra step is very appreciated!

Business details

Phone
(610) 701-3371
Address
1331 Pottstown Pike, West Chester, PA 19380, USA
Hours
Varies — check website

Service area

Based in Coatesville. Serves 23 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Golden Rule Plumbing & Contracting, LLC

4.9$
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