Go To Plumber
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 247 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 247 Reviews Tell Us
Emergency Response
Fast emergency response: technician on-scene within one hour of call during after-hours burst pipe scenario
Emergency and same-day calls
What To Watch Out For
2 reviews mention membership programs or upselling
Upselling concerns
Quality & Professionalism
Consistent team quality: multiple reviewers mention professionalism across different named technicians (Jeffrey, Felix, Andrew) over time
Communication
Transparent pricing with no upsells: multiple reviewers explicitly mention clear cost communication and honest pricing before work begins
Pricing
Transparent pricing with no upsells: multiple reviewers explicitly mention clear cost communication and honest pricing before work begins
Customer reviews
Reviews from Google, Yelp & more
Great company! I’ve used GoTo Plumber for both my business and home, and they always do a great job. Their team is professional, responsive, and easy to work with. Highly recommend them for any plumbing needs.
Jeffrey was outstanding. He was on scene within an hour, he diagnosed the issue, and got the shower repaired. His communication and customer service was excellent, thanks Gotoplumbimg!
Felix did a fantastic job! Like the other members of the team who have come in the past, Go To Plumbing provides prompt, able solutions with reasonable prices. In a world with predatory service people, I highly recommend them for all your plumbing needs. With honest and reliable technicians, they are my "go to," when I need help. You will not be disappointed! 🌞
Called Go To Plumber after my outdoor hose bib tore clean off the wall and I had to shut off my main water to stop the flooding. Felix Matos came out and handled the whole job start to finish — professional, fast, and clean work. The copper pipe was recessed inside the wall which made it a tight repair, but he had the right tools and the right approach from the jump. What really stood out was the transparency on pricing. Felix walked me through exactly what needed to be done and what it would cost before any work started. No surprises, no upsells, no games. He even gave me a military discount and genuinely thanked my family for my service multiple times throughout the visit — that meant a lot. The repair is solid, the work area was left clean, and my water is back on with zero leaks. If you need a plumber in the Palm Beach area who’s going to shoot you straight, do quality work, and treat you right, ask for Felix Matos at Go To Plumber. Highly recommend.
Andrew and Jeffery are a great team. Professional and efficient! They also located the two water main shutoff valves to my house. I had no clue I had 2, nor shere they were located. Highly recommend!!!
Business details
Service area
Based in West Palm Beach. Serves 5 nearby cities within 20 miles:
Go To Plumber