All plumbers
GT

Go To Plumber

West Palm Beach, FL
4.9(247 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 247 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 247 Reviews Tell Us

Emergency Response

Fast emergency response: technician on-scene within one hour of call during after-hours burst pipe scenario

Emergency and same-day calls

What To Watch Out For

2 reviews mention membership programs or upselling

Upselling concerns

Quality & Professionalism

Consistent team quality: multiple reviewers mention professionalism across different named technicians (Jeffrey, Felix, Andrew) over time

Communication

Transparent pricing with no upsells: multiple reviewers explicitly mention clear cost communication and honest pricing before work begins

Pricing

Transparent pricing with no upsells: multiple reviewers explicitly mention clear cost communication and honest pricing before work begins

Fast ResponderClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

M
Melissa Taylor

Great company! I’ve used GoTo Plumber for both my business and home, and they always do a great job. Their team is professional, responsive, and easy to work with. Highly recommend them for any plumbing needs.

A
A corey

Jeffrey was outstanding. He was on scene within an hour, he diagnosed the issue, and got the shower repaired. His communication and customer service was excellent, thanks Gotoplumbimg!

D
Debbie Igdaloff

Felix did a fantastic job! Like the other members of the team who have come in the past, Go To Plumbing provides prompt, able solutions with reasonable prices. In a world with predatory service people, I highly recommend them for all your plumbing needs. With honest and reliable technicians, they are my "go to," when I need help. You will not be disappointed! 🌞

A
Angel Lantigua

Called Go To Plumber after my outdoor hose bib tore clean off the wall and I had to shut off my main water to stop the flooding. Felix Matos came out and handled the whole job start to finish — professional, fast, and clean work. The copper pipe was recessed inside the wall which made it a tight repair, but he had the right tools and the right approach from the jump. What really stood out was the transparency on pricing. Felix walked me through exactly what needed to be done and what it would cost before any work started. No surprises, no upsells, no games. He even gave me a military discount and genuinely thanked my family for my service multiple times throughout the visit — that meant a lot. The repair is solid, the work area was left clean, and my water is back on with zero leaks. If you need a plumber in the Palm Beach area who’s going to shoot you straight, do quality work, and treat you right, ask for Felix Matos at Go To Plumber. Highly recommend.

G
Gregory Sargent

Andrew and Jeffery are a great team. Professional and efficient! They also located the two water main shutoff valves to my house. I had no clue I had 2, nor shere they were located. Highly recommend!!!

Business details

Phone
(561) 379-1324
Address
342 Pike Rd, West Palm Beach, FL 33411, USA
Hours
Open 24 hours

Service area

Based in West Palm Beach. Serves 5 nearby cities within 20 miles:

Last updated June 28, 2026 · Data from Google Reviews
0

Go To Plumber

4.9$
Call