Gills Plumbing Inc.
Plumber · Lafayette, IN
Our verdict
Gary answers his phone personally and rearranges his schedule to arrive within hours—exactly who you want at 2am with a burst pipe.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 13 plumbers we've reviewed in Lafayette, IN · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviewers report rapid response times, including same-day service and sub-2-hour arrival even when Gary was already on another job
3 cited reviews
“They rearranged their schedule to replace today.”
“Gary was the first one to really listen and want to help.”
“did not cut any corners - installed all new plumbing.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviewers specifically praise Gary's communication and listening skills, noting he explains problems and solutions rather than talking down to homeowners
2 cited reviews
“Gary was the first one to really listen and want to help.”
“did not cut any corners - installed all new plumbing.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
3 of 5 reviewers mention reasonable or cheaper-than-expected pricing; no overcharging complaints
1 cited review
“Gary was the first one to really listen and want to help.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Direct phone access—Gary answers personally with minimal rings, avoiding automated systems
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Our water heater starting leaking out of bottom in four different places last night at 7:30pm. I called Gills quickly after discovering. They rearranged their schedule to replace the water heater today. I cannot recommend them enough!”
“Gary at Gills Plumbing saved me! When I purchased my home in 2021, to try to save money I replaced my water heater by getting one from a box store. It stopped working on 2/13 and I had to deal with calling the manufacturer to try to get it fixed. They were asking me to do things I didn't know how to do or have the tools to do it. I called a couple of plumbers, and Gary was the first one to really listen and want to …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 31 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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