Gills Plumbing Inc.
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 31 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 31 Reviews Tell Us
Emergency Response
5 of 5 reviewers report rapid response times, including same-day service and sub-2-hour arrival even when Gary was already on another job
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Communication
4 of 5 reviewers specifically praise Gary's communication and listening skills, noting he explains problems and solutions rather than talking down to homeowners
Pricing
3 of 5 reviewers mention reasonable or cheaper-than-expected pricing; no overcharging complaints
Customer reviews
Reviews from Google, Yelp & more
Our water heater starting leaking out of bottom in four different places last night at 7:30pm. I called Gills quickly after discovering. They rearranged their schedule to replace the water heater today. I cannot recommend them enough!
Gary at Gills Plumbing saved me! When I purchased my home in 2021, to try to save money I replaced my water heater by getting one from a box store. It stopped working on 2/13 and I had to deal with calling the manufacturer to try to get it fixed. They were asking me to do things I didn't know how to do or have the tools to do it. I called a couple of plumbers, and Gary was the first one to really listen and want to help. He spent time explaining to me what I needed to do and what I needed to know for future- all invaluable information. He called some folks at the manufacturer and rather than get replacement parts, they were going to replace the entire water heater! Gary made that call on a Tuesday, and installed the new water heater on Thursday after the company sent it overnight the next day. Price was reasonable, and cheaper, since it was a replacement and not a repair. Thank you Gary, for helping a homeowner that was in such distress and really listened to my concerns.
Called Gills plumbing to fix leaking Moen shower and leaking Moen facet. Gary responded right away and fixed both before the holiday, then hired him back to replace my water softener, very pleased with my dealings with Gary & his company. professional and personable , did not cut any corners - installed all new plumbing, pleasant to work. went beyond and drained my water heater which was popping. highly recommend Gills Plumbing!
I called Gary because we had a gas leak on a line to the water heater. I called at 10am, he changed his schedule and was at my house in less than 2 hours. He fixed the problem in less than 30 minutes. When I called, he answered his phone with a few rings personally, what a breath of fresh air in these day. No eating for someone to get with u, no voice mail, just good old customer service. Then he stayed after just to talk. From now on, will always call Gills if I need help with anything. Thanks for your great service and the pleasure to talk with u afterwards.
Called Gill's after getting up this morning to find standing water in our basement. Even though he was on another job, Gary got to us very quickly and fixed the problem. The price was very reasonable and the job was completed professionally. We highly recommend Gill's!!
Business details
Service area
Based in Lafayette. Serves 1 nearby cities within 20 miles:
Gills Plumbing Inc.